评论 (13)

整体评分
4.7
每个评分等级的数量
  • 92% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 8% 的评分是 1 星
2024年9月30日

Outstanding Tax Service - Highly Recommended

We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching.

For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them.

If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

Lemyn
美国
3个月 人在使用应用
2024年10月21日

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

Sonero
美国
14天 人在使用应用
2024年9月7日

We started using TaxCloud when we started selling supplies and merchandise online and needed to track our tax liability beyond just California. TaxCloud gets the job done and I don't have to spend time doing the various filings each month.

Their customer support team is nice and helpful, I get responses the same day, and my issue is usually resolved pretty quickly, although there have been some that took longer, they would keep me updated and felt like they were genuinely working on it. A much different feeling than some of the other sales tax companies out there.

I highly recommend!

Guaranteed Dog Training
美国
26天 人在使用应用
2024年9月3日

TaxCloud is hands down the best tax app we've used since opening our Shopify store. It's super simple to setup and then it does all the work for you. With that said, the one time we had a question, the customer service team was easy to get in contact with and quick to give an answer. 10/10

Trucks R Us
美国
2个月 人在使用应用
2024年9月27日

We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team

CR Apparel
美国
6天 人在使用应用
2024年9月20日

First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....

Maddie's American Pet Products
美国
大约2个月 人在使用应用
2024年8月20日

I initially found the onboarding process a bit confusing regarding the need to upload a CSV file to the platform. However, thanks to the incredible care and attention of Rianna, I decided to stay with TaxCloud to support my business with sales tax compliance. Thank you TaxCloud for making my day run smoother and freer to dedicate my time to my other endeavors.

Carisclothing LLC
美国
29天 人在使用应用
2024年10月3日

We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!

Healthy Skin For You
美国
2天 人在使用应用
2024年8月12日

We have been using TaxCloud for our sales tax needs for over 3 years and could not be more satisfied with the servicing of our account, the accuracy of the calculations/data, and the timeliness of the filings. We highly recommend TaxCloud to any business who is required to file sales taxes.

Declan's Mining Co.
美国
17天 人在使用应用
2024年8月15日

TaxCloud Sales Tax Automation is a lifesaver for multi-state Shopify stores! It handles sales tax reporting across multiple states effortlessly, ensuring compliance and saving us from potential headaches. A must-have for any growing business!

Love Our Parks
美国
15天 人在使用应用