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Been using Taxjar for almost a year now. Best sales tax automation platform we've found
TaxJar is awesome. It's a must have for e-commerce sellers. It's extremely easy to use, they have a bunch of great resources to teach you everything you need to know about your businesses taxes and their customer service is solid. Get this app!
lifesaver. literally could not run my amz and walmart businesses without taxjar.
TaxJar is a necessity for California's complicated sales taxes! This app saves us hours (if not days) of calculations and headaches! Makes paying our sales taxes easy peasy!
Helped with NOTHING! NO HUMANS TO HELP WITH SETUP - "Fix Issues" is a popular link title they throw around the dashboard but when you click the link it doesn't take you to anywhere to actually resolve the issue.
Says I need to upgrade to another tier or switch to annual billing BUT GUESS WHAT? there's NO WAY TO SWITCH to annual billing!!!! So frustrating! SAVE YOURSELF THE HEADACHE, DITCH THIS APP AND FILE YOUR STATE TAXES DIRECT.
My experience has been just like everyone else... once they get you into a contract they don't help you as they got your money which is all they want. :(
WARNING: whenever you use the edit function on an order in shopify and you remove products (e.g. order changes prior to shipping), the removed product will be included in your revenue that tax jar uses for auto file. Reached out to their support after we discovered thousands of dollars in overpaid taxes and was told "just don't use the edit order functionality". This essentially renders the app useless for shopify. We are in process of cleaning this up - we may need to eat a huge chunk of overpaid sales tax here.
Outstanding app. We couldn't run our business without it and the customer service is exceptional. Highly, highly recommended!!
Works great for our small business. Taxes are annoying enough. Great when I don't have to think to much about them.
This app saves me so much time. I do not have to sit there and pull reports and try to figure out who I gave refunds to and how much sales tax I have to take back on that. Makes filing sales tax alot less painful. I love how every county is listed out for you. No muss no fuss!