TaxJar Sales Tax Automation

Look for a different app! You cant download a report. Dont contact support they are GHOSTS. I cant auto file for some reason...after paying $19 a month for nothing. Will cancel after I get my BOE filed.

This app is a joke, the support team is a joke, everything about this is a joke...

I paid $19 and tried to have it remit my state sales tax and TaxJar wanted to remit incorrect amounts to incorrect counties and cities. I tried to notify them and work with Customer Support to get the issue resolved and they're completely incompetent and won't speak with me and have repeatedly asked the same ...

The customer support on this app is ATROCIOUS. We were locked out of our account for OVER a week. Their customer support is in India and each response is 24 hours or more. It's fine as long as it is working. The customer support is one thing but one month when we imported older orders into Shopify it counted ALL the orders even though the dates were over a year old. We had AUTO file set and it ...

I'm having so much trouble understanding this app right now, support is non-existent. Nobody will speak on the phone unless you want to talk with sales staff. Chat support is really just email. I want my money BACK!!!!

AWFUL. HORRIBLE. DO NOT USE THIS APP!!! We've been using for about 4 years but now, Support is worthless ever since they were acquired by Intuit. It literally takes weeks to get an email reply. Stay away!!

I would rate no stars if I could!! We reached out MONTHS ago and multiples times since for help in canceling our subscription. Uninstalled the app and everything. The company still kept taking funds from our account for this subscription and they were no help at all. I definitely do NOT recommend. If you need taxes done, please go to a local CPA. Do not use Tax Jar.

Consider this review a serious caution. I wish it were possible to rate this app with zero stars. The support team is virtually non-existent, and on the rare occasion you do receive a response, it's clear they lack any real understanding of their own service. We're currently paying $349 monthly for the Pro plan, which is set to increase to $499 next month. Additionally, they fail to offer SST ...

All of our info just disappeared from the system yesterday. Customer Service has been less than helpful. Not impressed and am looking for a new tax compliance company.

the customer service is terrible. I have been locked out of my account for so long that I missed my tax due date which was THE WHOLE POINT OF THIS SERVICE.

This is a scam. No one answers the phone, email, or chat. I received an email saying my taxes had been filed and the money would be taken out of my account soon if it had not already been taken out. Next thing I know I'm getting a letter from the comptroller saying I have late fees for not filing on time plus I still need to file for the quarter. WTF!!!! Now I have to file myself and pay late ...