Avaliações (119)

Classificação geral
3,1
Número por nível de avaliação
  • 61% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 28% das avaliações são de 1 estrelas
4 de fevereiro de 2025

*****BEWARE!! DO NOT USE TAXJAR!!! *****Charging us $30,000 in states sales tax when we really owe $300. RIDICULOUS!!! They will not help us amend this before filing. They will be stealing $30,000 from us that we don't have!! They also take days to respond and there are deadlines that they will not help before!

Madison + Mallory
Estados Unidos
Mais de 6 anos usando o app
9 de janeiro de 2025

BROKE DONT PURCHASE

Broken as of Jan 2025 do not renew or install

Minus33 Merino Wool Clothing
Estados Unidos
Mais de 4 anos usando o app
15 de março de 2021

missed tax payment ... showed them and they said they could file it in 6-8 weeks-- oh and I got a late fee

West Coast Goalkeeping
Estados Unidos
Mais de 9 anos usando o app
16 de maio de 2023

I’ve been a customer for years. Needed support last week and no one is there to help me. They won’t get on the phone with you unless you’re on the $349/mo plan. Will change to another app!

Apparalel
Estados Unidos
Mais de 5 anos usando o app
18 de novembro de 2019

This app was great for the 1st Quarter I used it. I was able to autofile and everything was great.

The past quarter my auto-file was canceled without my knowledge and I was only notified of it when I received a letter from the FL Dept of Rev about a not receiving me filing for Q3.

Not cool, why charge a monthly fee if you aren't going to do the 1 thing I actually need you to do.

Novel Concept Designs
Estados Unidos
Mais de 5 anos usando o app
Data de edição: 22 de agosto de 2024

Support can't tell me why the total sales in one county do not equal the sum of sales in three cities located within that county. I'm just getting cut and paste replies that suggest I should inquire with my state's DOR. My return is being flatly rejected because of their faulty calculations. How could the state have an answer for Taxjar's unacceptable numbers? They've basically shrugged their shoulders literally telling me that Taxjar uses 'lots of tax logic'.

Tulsa Body Jewelry
Estados Unidos
Aproximadamente 4 anos usando o app
19 de outubro de 2021

Helped with NOTHING! NO HUMANS TO HELP WITH SETUP - "Fix Issues" is a popular link title they throw around the dashboard but when you click the link it doesn't take you to anywhere to actually resolve the issue.
Says I need to upgrade to another tier or switch to annual billing BUT GUESS WHAT? there's NO WAY TO SWITCH to annual billing!!!! So frustrating! SAVE YOURSELF THE HEADACHE, DITCH THIS APP AND FILE YOUR STATE TAXES DIRECT.

A Southern Lifestyle Co.
Estados Unidos
Aproximadamente 3 anos usando o app
2 de junho de 2021

My experience has been just like everyone else... once they get you into a contract they don't help you as they got your money which is all they want. :(

Digital Supply USA
Estados Unidos
Quase 3 anos usando o app
1 de outubro de 2021

WARNING: whenever you use the edit function on an order in shopify and you remove products (e.g. order changes prior to shipping), the removed product will be included in your revenue that tax jar uses for auto file. Reached out to their support after we discovered thousands of dollars in overpaid taxes and was told "just don't use the edit order functionality". This essentially renders the app useless for shopify. We are in process of cleaning this up - we may need to eat a huge chunk of overpaid sales tax here.

fluidfreeride.com
Estados Unidos
Mais de 2 anos usando o app
18 de setembro de 2023

Pretty bad. A migration issue resulted in an overpayment of my taxes by thousands in one state and they are now not responding to my emails.

American Farmhouse Bowls
Estados Unidos
Aproximadamente 2 anos usando o app