TaxJar Sales Tax Automation

Extremely disappointing support. Long response times, missed meetings, and our point of contact stopped responding altogether. We couldn't rely on them for our business and decided to move elsewhere.

Do not use this app. Is the worst customer service experience when you need anything from them. In addition to that, if you mark your customer in your store as exempt, Tax Jar won't take this and will file ignoring this. This cause that you'll have to file an amendment with each State and eventually you'll loose money. Don't use this app. it doesn't do the job as expected.
Do not use it.

Tax Jar - The juice ain't worth the squeeze.

Tax Jar filed incorrect sales & use with the State of New Jersey for us and wanted us to pay Tax Jar again to correct mistakes their app makes. Sounds like a winner right!
Taxable and non taxable items in shopify do not line up with Tax jars system. When a sale happens on shopify it goes through Tax jar’s system and you have re-categorize every single sale to ensure non taxable items are not taxed. Nothing like going backwards when busy season is happening to correct these mistakes Tax Jar app makes.
This is what happened to us, we had to pay sales tax out of pocket on non taxable items.
Now to the real kicker, Tax Jar just doubled their pricing from $19.00 a month to $39.00 a month. So you have a company who’s unwilling to correct their mistakes as well as doubling prices for an app that truly does not simplify your life or work properly.