TCG Importer

Hi, thanks for taking the time to leave such detailed feedback.

I'm really sorry to hear your first experience hasn't been what you expected.

I'd like to address a few of the points you've raised.

Import speed: Importing a large Pokémon set shouldn't take anywhere near all day. We'd really like to investigate why this happened as that isn't typical behaviour.

Images: At the moment we rely on the official images available from our data providers. Unfortunately alternate printings such as Reverse Holo, Cosmos Holo and some promotional variants don't always have dedicated images available. We're actively working on improving our image matching and adding support for more variants.

Pricing: Prices should not be defaulting incorrectly if pricing data exists. We'd like to investigate your specific store as this sounds like something isn't working correctly.

Barcodes: Shopify doesn't automatically generate barcodes through its API, so this is currently a platform limitation rather than something specific to our app. That said, we've had similar feedback and automatic barcode generation is something we're considering adding directly into TCG Importer.

SEO: Our SEO fields are automatically generated to give merchants a starting point rather than requiring every field to be written manually. We're also working on significantly improving this with AI-generated SEO, including better titles, descriptions and richer metadata.

If you'd like, I'd be happy to schedule a call with you to see how we can make the experience much better. If you can email me at andy@tcgimporter.com I'd be more than happy to assist you

edit: I've just sent you an email :)

Update: I have sent you multiple emails regarding our app. All the things you have pointed out have been resolved or explained to you in great detail.

We state that our app is powered by Pricecharting at this stage and we are going to be implementing more data sources. Just because we don't offer the data you source your cards from, does not mean our data is inaccurate.

I'm more than happy to catch up and have a meeting with you to discuss your issues but everything you have stated has been fixed or has been addressed.

We also have other subscription models that aren't as expensive as the most expensive package that you have chosen, so to say that it's expensive is a little extreme when you have chosen the highest one.

I've sent you an email on Wednesday 08/07/26 asking you how you were going with the app and if there was anything else I could help you with or assist you with and you have not replied.

If you can please reply to that email, I can be more of assistance to you.