Teeinblue Product Personalizer

I was hoping to use this app to create personlaized mugs and posters but I have to say that my experience has been painful so far. Here are the things I believe are good and the ones I believe needs improving: Good
- Customer support replies next day and they are usually helpfull
- The tool is powerfull and allow you to create different templates which other can`t do
- It has advanced setting that allows you to have a cleaner page for the customer to choose from and allows you to use your own colors so it seems as if the app is part of the website. Things I would like to see improved 1. Not being able to delete artwork after there has been an order completed, so if I wan to change it instead of creating a new one I need to manually delete everything in it to create a new one. 2. Because I cannot delete a certain artwork that has been sold any artworks duplicated from the original cannot be deleted either, even though they didn’t have any sales. If I duplicate something it should not be linked, is like I duplicate a photo in my PC and that photo is forever linked to the original one. The idea of duplicating is being able to get things done more quickly but if it’s going to be linked then I would rather doing everything from scratch for each artwork. 3. Not being able to cancel order that have not been sent to fulfilment. For example, If I client just made an order which I haven’t send to Printiful and changes their mind in one hour and don’t want it anymore, I get that order sitting around forever as unfulfilled because I cannot cancel it which also does not make sense. I understand I can give the client a refund but the order should appear as cancelled instead of forever unfulfilled. 4. When creating an artwork with different templates, if I forget a field or need to make a correction in a name, I need to go to each template in each artwork and correct this manually which is very time consuming. Both photoshop and excel allow me to edit tabs simultaneously so if this could be added in the future to save time and avoid mistakes it would be helpful. Finally I was looking forward to using Teeinblue and it is a good program, but at this point it is very time consuming and difficult to learn. The written instructions do help but are not always clear and don’t have all the scenarios which makes me have to ask via support. Also the customer support time zone does not cover US time zone and cover only until 10:00 am Europe which delays things further when you need to ask something. I hope they do improve with time so I can actually use it for my orders in the future.

Nice support team, very fast response and helpful,
It's a pleasure to use that app and also a lot of potential and features

The best app for automated product personalization with a lot of options and possibilities. The app also provides worldwide suppliers with intergrated API systems. Great customer support and easy to handle.

Génial !
Service client très à l'écoute, qui aide sur tout les points demandés.
Il faut un temps de prise en main de l'application mais c'est très facile d'utilisation une fois qu'on a compris la logique !

there is a learning curve challenge, but once you understand it, it will satisfy your need, perfect support, there are some cosmetic issues that annoying me but don't affect the whole experience, also I addressed those issues to the developer and they confirm they are working on to solve them, for this reason, I give 4 starts if solved solid 5 starts

Great app! It saves a lot of time. At first it was a little bit complicated but it´s definetely worth to invest some time to set it up. Very friendly and fast support!

Teeinblue customer support is fantastic, fast and accurate. The app is not very easy to understand, you need a little practice but they have also tutorials to guide you. It is great for our customers, they can see their modifications on the print-on-demand product in real time.

Great app! Many functionalities! Good support! Fast response times! Everything is fine! No wishes unfulfilled!

Awesome app for customisation, they're always adding new cool and useful features. The support team is INCREDIBLE and i mean it, always giving their best to understand the problem even tho the shop is in another language, always kind and they always found a solution for every of my problem or demand. <3

I've been using the app for a month now and I have to say that I'm really incredibly convinced. There are unlimited possibilities and the support is fast and finds a solution for every issue. 10/10 would recommend.