Reseñas (357)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
16 de enero de 2025

Terrible support and not helpful at all.

They will ask you to figure out on your own and that they won't provide more information on how to recreate personalisation products shown on their demo website.

AIMANARTS
Singapur
23 días usando la aplicación
Teeinblue respondió 20 de enero de 2025

Hi there,

Thank you for sharing your feedback. I am truly sorry to hear about your experience and regret that we did not meet your expectations.

We strive to assist every ...

28 de septiembre de 2024

Take 2 days to responded or longer sad

RC Furnish Homes
Estados Unidos
1 día usando la aplicación
Teeinblue respondió 30 de septiembre de 2024

Hi Raphael,

Thank you for your feedback, and we sincerely apologize for the delayed response. We strive to provide timely support, but it seems we missed the mark in your ...

25 de marzo de 2024

I'm pretty good at putting sites and structures together. but, this is insanely hard. I am glad to see others figured it out. I can only imagine how many more customers they would have if they simplified their system! I might change my one star if I figure all this out. Just WOW, for now.

The Soccer Factory
Estados Unidos
Alrededor de 2 horas usando la aplicación
Teeinblue respondió 27 de marzo de 2024

Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, ...

31 de marzo de 2024

Unfortunately lots of bugs, no response from support.

Pinmap
Polonia
15 días usando la aplicación
Teeinblue respondió 2 de abril de 2024

Hi Roksana,

We are sorry to hear about the unpleasant experience. Kindly understand that we do not want it to happen to any of our customers. However, per our checking, it ...

25 de julio de 2023

The most confusing app..EVER! This app is so confusing! If you want to create a simple star map, and use your own product background, this seems impossible. Support will help you for 20 mins, and then say here's an article, we cannot help you any more. Very poor experience. Its only designed for POD and not for people who just simply want to sell their own personalised products.

Sky Night Light
Reino Unido
6 meses usando la aplicación
Teeinblue respondió 27 de julio de 2023

Hi Matt,

We appreciate you taking the time to leave your feedback. We are sorry to hear that the experience with our App wasn’t up to your expectations and would like to make ...

16 de septiembre de 2024

Funktioniert nicht

Holz-Knecht
Austria
6 minutos usando la aplicación
Teeinblue respondió 17 de septiembre de 2024

Hallo,

Vielen Dank, dass Sie unsere App ausprobiert haben. Wir haben bemerkt, dass Sie Ihre Bewertung kurz nach der Installation abgegeben haben, und es tut uns leid, dass ...

1 de mayo de 2022

I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved ...

Madsbay
Estonia
14 días usando la aplicación
Teeinblue respondió 2 de mayo de 2022

Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In ...

12 de febrero de 2024

worst app i've encountered, so difficult to use, logic doesnt make sense

Line & Stitch
Estados Unidos
13 días usando la aplicación
Teeinblue respondió 18 de febrero de 2024

Hi,

We are sorry to hear about your unwanted experience and we take your feedback seriously.

We're constantly working on improvements, and we would like to gather more ...

6 de febrero de 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
Emiratos Árabes Unidos
5 días usando la aplicación
Teeinblue respondió 8 de febrero de 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer ...

31 de enero de 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!! ...

My Store
Turquía
4 días usando la aplicación
Teeinblue respondió 1 de febrero de 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team ...