Avaliações (261)

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
15 de janeiro de 2024

Also ich kann die App nur sehr empfehlen. Der Support ist ein Traum. Es wird immer sehr schnell und effektiv geholfen. Es wird auch ständig an der App gearbeitet. Also besser geht es nicht.
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I can only highly recommend the app. The support is a dream. They always help very quickly and effectively. They are also constantly working on the app. So it couldn't be better.

Wunsch Designs
Alemanha
10 meses usando o app
teeinblue deixou uma resposta 16 de janeiro de 2024

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

16 de abril de 2024

Perfecter Service und Perfecte APP

Trigárdon
Alemanha
12 dias usando o app
teeinblue deixou uma resposta 19 de abril de 2024

Vielen Dank für das tolle Feedback und die begeisterte 5-Sterne-Bewertung! Wir freuen uns, dass Sie unseren Service und unsere App als perfekt empfunden haben. Ihre Unterstützung bedeutet uns sehr viel und wir sind hier, um sicherzustellen, dass Ihr Erlebnis weiterhin außergewöhnlich ist.

6 de fevereiro de 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
Emirados Árabes Unidos
5 dias usando o app
teeinblue deixou uma resposta 8 de fevereiro de 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.

We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

31 de janeiro de 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Turquia
4 dias usando o app
teeinblue deixou uma resposta 1 de fevereiro de 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

12 de fevereiro de 2024

worst app i've encountered, so difficult to use, logic doesnt make sense

Line & Stitch
Estados Unidos
13 dias usando o app
teeinblue deixou uma resposta 18 de fevereiro de 2024

Hi,

We are sorry to hear about your unwanted experience and we take your feedback seriously.

We're constantly working on improvements, and we would like to gather more information about the difficulties you faced. Having said that, it seems to be unfair for us to not have a chance to understand your goal and show you how our App can help.

Our team has reached out to you, we're committed to resolving any concerns and ensuring a more positive experience for you.

Looking forward to hearing from you soon.
Thanks,

16 de novembro de 2023

One word to describe TeeinBlue is Perfect. The whole app is such a great live customisation app and I do enjoy everything in TeeinBlue. I do hope they can give more feature such as product bundle hehe. And another thing, big applause to their support team. I can say they are one of the best (if not the best) support team. They always help me finding solution to every problems that I encountered. The best !

DesignedbySiti
Malásia
7 meses usando o app
teeinblue deixou uma resposta 16 de janeiro de 2024

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we will continue to develop more useful features in the upcoming time. Stay tuned!

6 de março de 2024

Super nette und schnelle Hilfe von Tiffany und Marko !
Die beiden sind auf Zack und helfen so gut und schnell es geht, egal wie oft man sie mit Problemen nerven muss ;)
Top!

Furprint
Alemanha
Aproximadamente 2 meses usando o app
teeinblue deixou uma resposta 8 de março de 2024

Vielen Dank für Ihre süßen Worte. Wir werden weiterhin danach streben, außergewöhnliche Dienstleistungen und hervorragende Kundenbetreuung zu bieten, um jede Interaktion mit uns zu einem unvergesslichen Erlebnis zu machen

1 de novembro de 2023

The app is simply great, it makes it possible for me to create my shop according to my ideas and take the shopping experience to a new level.

The many instructions make it easy to find your way around and it's a lot of fun to create your first artworks, especially if you're a graphic designer like me and create all of your own cliparts. If there is a problem the support will always help you.

Only recommended!

Racing Vibes
Alemanha
8 meses usando o app
teeinblue deixou uma resposta 7 de novembro de 2023

We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always here anytime you need.

18 de setembro de 2023

Awesome app for customisation, they're always adding new cool and useful features. The support team is INCREDIBLE and i mean it, always giving their best to understand the problem even tho the shop is in another language, always kind and they always found a solution for every of my problem or demand. <3

Loofie
França
Mais de 2 anos usando o app
teeinblue deixou uma resposta 20 de setembro de 2023

It’s great to hear that you had a positive experience with Teeinblue. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

6 de outubro de 2023

Teeinblue is truly fantastic. We have been using Teeinblue for more than a year now and are just completely impressed. No other app in this area has so many functions, such great support and continuous updates and improvements. I can't think of anything negative that I've noticed. But above all, I have to compliment the support. Up until now, there has always been a great solution and a very quick response. Simply top! I would recommend it 100%! :)))

familypresent
Áustria
Aproximadamente 1 ano usando o app
teeinblue deixou uma resposta 9 de outubro de 2023

Your kind words brighten our day because they make all the hard work worthwhile! Your compliment is a big motivation for our team.
Hope we can grow more together!