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Je tiens à exprimer ma plus profonde gratitude pour l'exceptionnelle expérience que j'ai vécue en utilisant cette application. Le service a dépassé toutes mes attentes, et je tenais à vous faire part de ma satisfaction.
De plus, Léquipe de service clientèle ( Lexie ) mérite des éloges. Chaque question que j'ai posée a été traitée de manière professionnelle, amicale et rapide. L'engagement envers la satisfaction du client est véritablement impressionnant.
Je tiens à remercier toute l'équipe pour avoir rendu mon expérience avec Teeinblue exceptionnelle. Je recommande certainement cette application. Merci encore pour le bon service client.
Sie wissen nicht, wie wichtig Ihre Bewertung für mich (Lexie) und unser Team ist. Wir sind dankbar für Ihre freundlichen Worte und freuen uns, dass unser Produkt/unsere Dienstleistung Ihre Erwartungen übertroffen hat. Danke, daß Sie uns gewählt haben
Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products.
Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome!
Keep up the great work! :)
Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.
I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved without compromising the app itself but the scripts they use are the real culprits. The support was swift, but my last email about what files/code to remove in the product template was never responded.
Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap.
Look forward to your reply.
Great app, there is a steep learning curve but once you get to know how everything works it is a great app. It is reliable and easy to duplicate campaigns and leverage your previous work. Great support also. Highly recommended!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11
Hi Ali,
We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.
Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.
We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.
We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.
Great app! Many functionalities! Good support! Fast response times! Everything is fine! No wishes unfulfilled!
Thank you so much for your review!
We're glad that we can help. We hope your store will grow fast with teeinblue.
All the best.
Very fast and helpful support. All my problems were solved. Thank you! I can only recommend the app
Thank you for your kind review. We appreciate your enjoyable experience and helping to tell the world about Teeinblue!!
Excellent application for to create personalized products and the service if you need help , is very quick and very good for beginners !!
We are thrilled that you enjoy our App. Thank you for choosing Teeinblue.
Any time you need help, be sure to let us know! <3
I'm pretty good at putting sites and structures together. but, this is insanely hard. I am glad to see others figured it out. I can only imagine how many more customers they would have if they simplified their system! I might change my one star if I figure all this out. Just WOW, for now.
Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, and we're constantly working to simplify our system to enhance the user experience.
Many of our customers have found success with our app, and we believe that with personalized guidance and support, you can also become proficient in using it. Our team is here to assist you every step of the way.
We've reached out to you via email, and we look forward to hearing from you soon.
Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach
We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3