Teeinblue Product Personalizer , 251 条评论
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Very fast and helpful support. All my problems were solved. Thank you! I can only recommend the app
Thank you for your kind review. We appreciate your enjoyable experience and helping to tell the world about Teeinblue!!
Excellent application for to create personalized products and the service if you need help , is very quick and very good for beginners !!
We are thrilled that you enjoy our App. Thank you for choosing Teeinblue.
Any time you need help, be sure to let us know! <3
I was hoping to use this app to create personlaized mugs and posters but I have to say that my experience has been painful so far. Here are the things I believe are good and the ones I believe needs improving: Good
- Customer support replies next day and they are usually helpfull
- The tool is powerfull and allow you to create different templates which other can`t do
- It has advanced setting that allows you to have a cleaner page for the customer to choose from and allows you to use your own colors so it seems as if the app is part of the website. Things I would like to see improved 1. Not being able to delete artwork after there has been an order completed, so if I wan to change it instead of creating a new one I need to manually delete everything in it to create a new one. 2. Because I cannot delete a certain artwork that has been sold any artworks duplicated from the original cannot be deleted either, even though they didn’t have any sales. If I duplicate something it should not be linked, is like I duplicate a photo in my PC and that photo is forever linked to the original one. The idea of duplicating is being able to get things done more quickly but if it’s going to be linked then I would rather doing everything from scratch for each artwork. 3. Not being able to cancel order that have not been sent to fulfilment. For example, If I client just made an order which I haven’t send to Printiful and changes their mind in one hour and don’t want it anymore, I get that order sitting around forever as unfulfilled because I cannot cancel it which also does not make sense. I understand I can give the client a refund but the order should appear as cancelled instead of forever unfulfilled. 4. When creating an artwork with different templates, if I forget a field or need to make a correction in a name, I need to go to each template in each artwork and correct this manually which is very time consuming. Both photoshop and excel allow me to edit tabs simultaneously so if this could be added in the future to save time and avoid mistakes it would be helpful. Finally I was looking forward to using Teeinblue and it is a good program, but at this point it is very time consuming and difficult to learn. The written instructions do help but are not always clear and don’t have all the scenarios which makes me have to ask via support. Also the customer support time zone does not cover US time zone and cover only until 10:00 am Europe which delays things further when you need to ask something. I hope they do improve with time so I can actually use it for my orders in the future.
Thank you for your review.
We really appreciate your feedback, it'll hep our app's development and constant improvement very much. We'll try to work on your issue one by one and will get back to you for future updates.
Best regards.
Sehr gute App für Einsteiger. Es ist Bezahlbar und beinhaltet einen sehr guten Support!
Leider finde ich es ab 350 Bestellungen etwas teuer und mal schauen, wie es ab dann weitergehen soll. Daher der eine Stern abgezogen.
Vielen Dank, dass Sie sich die Zeit genommen haben, die Bewertung zu teilen. Wir schätzen Ihr Geschäft und Ihr Feedback zu unseren Preisen.
Wir sind vielleicht nicht die billigsten oder teuersten auf dem Markt, aber wir versuchen immer, unserer App den größtmöglichen Mehrwert zu verleihen. Und ich hoffe, Sie werden unseren Service in Bezug auf Kundenerfahrung, Funktionen, Geschwindigkeit und persönliche Betreuung angemessen schätzen.
Wann immer Sie Hilfe benötigen, lassen Sie es uns wissen.
I only deliver in UK, and you dont seem to link to any UK based printers. Pity, you seem like exactly what i need
Hi there,
In the list of integrated providers, you can try Printify - they have many UK-based printers.
Plus, you don't need to link to a provider to use our app. You can still run a personalized product without a provider, then when having orders, you can download order design or export to csv to fulfill to your provider.
Please reach out to our support team support@teeinblue.com for further instruction.
Best regards.
This app is amazing, like nothing I have ever seen before in Shopify. ONE thing tho. Please allow the customer to change colors of text. Apparently there is no option for this. I had to submit each font in each color I wanted in order to have a color selection. Just please update and add the option to change colors.
Hi there,
Thank you so much for your genuine review! Actually, the feature to change text color is under development. We'll release it soon.
Stay tuned for our next update.
Thank you so much.
Amazing product and customer service! I asked for their help and they made me a step-by-step video that was super helpful. Such a powerful tool. Thank you!
Thank you so much for your review!
We're glad that we can help. We hope your store will grow fast with teeinblue.
All the best
Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach
We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3
there is a learning curve challenge, but once you understand it, it will satisfy your need, perfect support, there are some cosmetic issues that annoying me but don't affect the whole experience, also I addressed those issues to the developer and they confirm they are working on to solve them, for this reason, I give 4 starts if solved solid 5 starts
Thank you very much for your review!
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.
All the best!
I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved without compromising the app itself but the scripts they use are the real culprits. The support was swift, but my last email about what files/code to remove in the product template was never responded.
Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap.
Look forward to your reply.