Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization features, especially for print-on-demand businesses. Despite a slight learning curve, it's praised for its user-friendly interface and regular feature updates. Merchants report increased sales and conversion rates, attributing it to the app's reliable performance. The support team is often commended for their exceptional service. The app's pricing is seen as fair, and its comprehensive tutorial videos are appreciated for easing understanding of its functionalities.

January 17, 2024

I started using teeinblue 2 months ago and it took me a while to understand the tool. Also because I started with the most complicated products. However, the support team was always there for me and answered my questions. Once you know how it works teeinblue is actually easy to use. It is a great tool for personalized products and the price is good as well. I will keep using teeinblue for my shop.

Isigra
Switzerland
3 months using the app
teeinblue replied January 19, 2024

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations < 3 We hope to deliver even more benefits to you in the future.

Edited January 27, 2024

Especially Lucie is doing a great job helping me with questions I have. The app itself is no doubt the best on the market

Oh my Valentine!
Germany
Almost 3 years using the app
January 17, 2024

As I am in the learning phase of using Tee in Blue, I find the backup chat line and the help I receive invaluable. They are always there to help me sort any issues I may have! Knowing you can seek help if required is the best!

Signature Gift Studio
Australia
5 months using the app
teeinblue replied January 19, 2024

Your kind words made our day! We're overjoyed to know that you enjoy and learn so fast with Teeinblue. Anytime you need help, be sure to let us know <3

January 15, 2024

Also ich kann die App nur sehr empfehlen. Der Support ist ein Traum. Es wird immer sehr schnell und effektiv geholfen. Es wird auch ständig an der App gearbeitet. Also besser geht es nicht.
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I can only highly recommend the app. The support is a dream. They always help very quickly and effectively. They are also constantly working on the app. So it couldn't be better.

Wunsch Designs
Germany
10 months using the app
teeinblue replied January 16, 2024

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

January 30, 2024

Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products.

Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome!

Keep up the great work! :)

INK PRESS
Canada
5 days using the app
teeinblue replied February 1, 2024

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.

November 16, 2023

One word to describe TeeinBlue is Perfect. The whole app is such a great live customisation app and I do enjoy everything in TeeinBlue. I do hope they can give more feature such as product bundle hehe. And another thing, big applause to their support team. I can say they are one of the best (if not the best) support team. They always help me finding solution to every problems that I encountered. The best !

DesignedbySiti
Malaysia
7 months using the app
teeinblue replied January 16, 2024

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we will continue to develop more useful features in the upcoming time. Stay tuned!

January 31, 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Türkiye
4 days using the app
teeinblue replied February 1, 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

November 1, 2023

The app is simply great, it makes it possible for me to create my shop according to my ideas and take the shopping experience to a new level.

The many instructions make it easy to find your way around and it's a lot of fun to create your first artworks, especially if you're a graphic designer like me and create all of your own cliparts. If there is a problem the support will always help you.

Only recommended!

Racing Vibes
Germany
8 months using the app
teeinblue replied November 7, 2023

We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always here anytime you need.

October 6, 2023

Teeinblue is truly fantastic. We have been using Teeinblue for more than a year now and are just completely impressed. No other app in this area has so many functions, such great support and continuous updates and improvements. I can't think of anything negative that I've noticed. But above all, I have to compliment the support. Up until now, there has always been a great solution and a very quick response. Simply top! I would recommend it 100%! :)))

familypresent
Austria
About 1 year using the app
teeinblue replied October 9, 2023

Your kind words brighten our day because they make all the hard work worthwhile! Your compliment is a big motivation for our team.
Hope we can grow more together!

September 18, 2023

Awesome app for customisation, they're always adding new cool and useful features. The support team is INCREDIBLE and i mean it, always giving their best to understand the problem even tho the shop is in another language, always kind and they always found a solution for every of my problem or demand. <3

Loofie
France
Over 2 years using the app
teeinblue replied September 20, 2023

It’s great to hear that you had a positive experience with Teeinblue. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.