The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Parker Shoppes
I will say that teelaunch has a number of great products and features, but since they rolled out their new interface, they have created some real issues. The fact that you have to select a toggle for "Ignore all products fulfilled by other vendors" is just bizarre. This should automated. The other thing is that shipping prices are very high for the larger size coffee mugs. Something tells me there is some margin coated in the mailing price or someone negotiated a poor rate. I would recommend OSM as a possible shipper, but leave that up to them. When I look at other PODs and 16 oz mugs are 30-40% less, that's a concern, so be sure to take that into your cost exercise if you choose to have them print mugs. All other products are reasonable shipping rates. Otherwise, sound app with good product assortment, amazing customer service, and all-around sound company. Recommend the app if you can look past those two items :)
I like the app and the service, too. However it does not load on certain browsers all the time. Pretty sure this will be solved by the team. Also, they have great support ready to help. Shipping times are OK in US, for international not so much. Needs improvement. All in all, a great POD solution.
We've rolled out a new version of our app that solves all these issues with not being able to loaded on certain browser versions. International shipping is very complex post-COVID we are doing everything we can to improve but unfortunately cost can be prohibitive when trying to drastically decrease shipping times, but we welcome your feedback and doing our best to continually improve.
PR FLAGS UP
love this app i love the fact that i can design flags and do not have to buy them in bulk to sell them
Skydiving Apparel ™
It is ok, not as expected, and difficult to integrate with 2 shopify stores. Also pretty complicated to setup if something needs to be configured on shopify.
Please reach out to me at firstname.lastname@example.org I would love to see if there is any way to make your experience easier or better with teelaunch.
I love how easy it is to do the mugs. But, the 888px x 888px frustrates me. I don't have space to include the brand logo.
The Christmas Face Mask Shoppe
UPDATED REVIEW: Teelaunch did everything to make this right. I was, and my customer, was very satisfied with the result (though it did take a while and some pestering to get the order out.) A second purchase order came in and processed – this new customer left this review: "I am so happy with my purchase! It came out better than I expected and I will definitely be purchasing more in the near future!" OLD REVIEW: The first order placed and it got messed up! Sent the customer 1 out of 2 that were ordered. How does this happen? I am mortified and so disappointed because the product I know is going to be very profitable for me going into Q4. I know they will "make it right" but I don't want this to happen at all. Really nervous and wondering if I should take the product down from my store.
FANG Fuel Coffee Co.
This app is super easy to use to create custom products. I am not sure how order fulfillment is going to go yet or payments but I will let you know!
Such a dope app, i can be as creative as I want now & the margins arent so bad either. I wish they had more variety on trendy girl apparel though.
I am in the process of adding product to my store. I added a mug with 2 variants and later went to add another variant only to find out that you cannot add more variants after the fact. So I started over with photos I had used previously plus several more I had planned to use, for a total of 10 variants. I then discovered that there was a limit of 5 variants for most items. I'm not sure why the limit, but i think that more should be allowed. The app is fairly easy to use once you learn how to change your photos to meet their criteria for formatting.
We created the #39sack collection for CFL Star Charleston Hughes and launched our Shopify store with another POD company, which wasn't a fit.
After researching other options we came across teelaunch, after installing the app in our Shopify store we were able to customize our merchandise, after running into some issues with shipping setup, we contacted Christopher, who not only explained what wasn't working on our end, but was able to get us set up for our US customers within minutes.
Thank you so much for your kind words, happy to help any customer who needs our help.