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Have been using the app for a few months now and have to say I love it! It is simple to use. Templates are there to use for every product and the design specs as well. I have been abel to chat with customer service a few times when in need of help. Kristy has been fantastic and very informative with settings help or checking on a tracking number.
They have added new products and facilities to help with product and shipping times. The app makes it easy to see where some of my products are printed and shipped from. Not only are my shipping times reduces but my overall shipping prices for some of my big sellers have been cut to improve my profits.
I have used other POD services and have not been happy. The only thing I kick myself for is not switching to them sooner. Keep up the great work and I look forward to a continued partnership.
great app! use it daily with my other store
I've been using Teelaunch exclusively for about a year with a 1000% satisfaction rate. I chose them initially for a number of reasons, the primary one being their easy-to-use interface. I've seen over time that their tech support and customer service are consistently fast, accurate and on target.
In all the hundreds of products sold in all my stores, I have never had one complaint about quality or timeliness of delivery. In fact, people go out of their way to compliment the quality.
In all my 45 years of being in business, I rarely have seen such a well-run company so my hats off to Mr. Hamze and the rest of the staff. I didn't need much hand-holding because their interface is so easy to use, but it was there in case I wanted it. Their integration with Shopify is also exemplary. And I appreciate that they batch orders 6 times per day which makes my bookkeeping and accounting much easier!
As I go forward with more stores, I hope nothing changes with Teelaunch!
Irv Brechner
ILoveMyPup.net
Duprees.com/shop
ECMHOF.shop
Very easy to use and look forward to more interaction.
I've been working on setting up my store and this app is so easy to use and the product mock ups are great! Customer service has been so helpful, answering my many emails almost immediately. Loving it so far!
Beautiful designs & flexible software
Best T-Shirt/Products Printing drop shipping company I have seen by far. They have great customer service and provide wide variety of items at affordable price. Love doing business with them!
Excellent customer service thanks, Christoper! Looking forward to new features and products. Give them a try!
Teelaunch has been incredible to work with! They not only provide a simple and easy to use platform to quickly generate print on demand gear, they are top notch in customer support and service. On repeated occasions they have gone above and beyond to help me with issues and come up with solutions to my concerns. Kristy in the support department is what all companies should strive to have as far as quick, intelligent and effective support personnel! Thank you all for your help and Kristy you are amazing!!
I needed a POD service that offered my customers an option to personalize products with their own images. I tried a couple other popular ones, but there was something in my store's coding that didn't allow their apps to function correctly for my customers. Even when asking for assistance, I only received generic replies from their "support" teams.
I ran into the same coding problem when I tried Teelaunch, and went through the motions of requesting help - figuring I'd get the same generic unhelpful replies. Imagine my surprise though when Kristy got right back to me in minutes, asking me if I would mind if Chris checked out my site. I was a bit skeptical initially, but took a chance. Chris and associates literally spend days trying to figure out what was wrong with my site. Turns out it was a very simple fix - but it was an unusual problem that they had not run into before.
Bottom Line: Very responsive company and decent line of products. I did make an initial test purchase prior to writing this and found the quality very nice for the price point. Trustworthy and friendly staff - that alone makes them winners in my book. They also seem to be adding more personalization options - which is exactly what my site needs. I plan on using Teelaunch for a very long time. If you want to see their personalized products live on a real store, drop by https://findmycrafts.com/collections/personalized-gifts-diy-photo-prints to see how it works!