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Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work.
If you are selling worldwide, I would not suggest Teelaunch as your POD partner.
I have used this app across multiple stores for years and have yet to have a problem that wasn't fixed by customer service almost immediately. Love the response time, the fullfillment is great and there are always lots of updates during busy seasons and covid!
So far so great! It's an easy app to use and customer service is really helpful!
Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.
App is easy to use. I ordered a sample 20oz Tumbler and was very impressed! The print is HQ and the fulfillment and shipping was faster than I expected. I will definitely be adding the product to my shop.
I have been using tee launch for quite some time and have had very little issues. in this past month or 2 I have had so many customer complaints on late orders. Items that were taking 2 to 3 days from order to ship are taking 5 to 9 days in production and then no tracking data on shipments. Lost orders as well as orders not shipping in order. I have had to request orders that were lost be reissued instead of this being suggested by the company itself. This is the holiday season and my business is taking a hit because several orders that were placed from back on November 30th are still not delivered to my customers. I am beyond disappointed.
Thanks, Christopher for reaching out and getting my Shopify store up and running again. Love the metal wall art.
Very sorry for the confusion, if you go to https://apps.shopify.com/teelaunch-1 you can connect to your Shopify store. Unfortunately, you can't access from app.teelaunch.com. If you have any issues please reach out to me at christopher@teelaunch.com
Created T-Shirts & a mug in a snap. Great app able to publish directly to store, couldn't be easier.
I am a complete newbie to eCommence and Teelaunch has been such a blessing.
So easy to use and so responsive to your needs and suggestions.
I could not be happier!! Highest possible recommendation!
Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all
I'm incredibly sorry for your issues, unfortunately because of COVID, Canvas Brand Tank Tops are in short supply and we tried out best to find the garment you ordered but unfortunately we were unable to, resulting in our delayed response. We have never experienced such an outage of garments and are working on a much more robust system to notify customers. Again very sorry.