Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
25. September 2017

Great app and I am very happy with it

Coolgeardaily
Vereinigte Staaten
6 monate mit der App
2. Juni 2020

So dissapointing - while I've heard good things about the products, the service is garbage. No updates with tracking, lost items, and general indifference. Even my own sample got lost in the mail, with no updates after six weeks. Use another provider that actually gives two hoots about your business.

Angie Illustrates
Australien
4 monate mit der App
teelaunch hat geantwortet 5. Juni 2020

We're very sorry for your experience, the COVID-19 Pandemic has wreaked havoc in the international shipping space and has limited about ability to solve international shipping issues or ensure delivery. We've refunded Angie Illustrates for any lost items and tried to reach out to see if we could explain in more detail the limitations we're all facing concerning international shipping restrictions and delays. Happy to talk to any potential customers about the current issues more in depth, just message christopher@teelaunch.com

29. November 2016

Great App Highly Recommended!

Gearupforoutdoors
Vereinigte Staaten
6 monate mit der App
3. Mai 2017

Chris and the Teelaunch team have been nothing short of incredible throughout my experience using Teelaunch.
If you're looking for an application that is not only reliable, easy to use, and affordable, but also has a great support team, look no further!!

I highly recommend Teelaunch to any store owner looking to create custom products without the headaches.

Thanks Chris!

Andrew
www.luxarmorcase.com

Luxarmour
Kanada
6 monate mit der App
Bearbeitet am 14. Juli 2020

App is easy to use. One of the better POD apps I've seen thus far. However, I wish you we're able to upload one file size and have it automatically applied to other items. It seems it would be relatively easy to do based on pixel width. As of now, you have to manually resize and upload images for different products which is tedious and takes forever.

In terms of shipping: For t-shirts, I placed an order very late on June 24th, began 'processing on July 25th, it was finally fulfilled on July 9th and shipped in July 11th. So, it's looking at about 22-23 days from order to delivery currently.

I was hoping the delay was due to the Fourth of July. But I'm testing again with another order which was placed July 6th and has yet to be fulfilled. I'm hoping those times improve to at least under 7 days, otherwise it won't be feasible to use Teelaunch for t-shirts.

On the bright side, their tumblers shipped very fast and are fairly high quality. Latest order was placed on July 6th, fulfilled July 7th and delivered July 10th.

Tipsy America
Vereinigte Staaten
5 monate mit der App
16. Februar 2016

I've been using Teelaunch for a few years now. I've seen them grow their company/service, so here's a review from a customer who has been with them awhile:

Customer Service: I can say that although occasionally there are some hiccups, I've never had a problem that couldn't be solved. Their customer support is amazingly responsive, and any issue I've ever had has been resolved. They've actually gone way out of their way to help me with several things.

Print Quality: I've seen a lot of other DTG printing (I actually used to work for a company prepping files for DTG) and Teelaunch's print quality is absolutely some of the best. The colors are bright (for DTG) and the level of small details that can be seen is above average. Of course, occasionally, I've run into a misprint (fuzzy edges, crooked design, low ink, etc). But, it doesn't happen very often and they've fixed the problem every time.

Pricing/Shirt Quality: As far as I know, no one has pricing that's comparable to what Teelaunch offers. The tees they print on feel very high end. They're all made with ringspun cotton, have a fashion fit, and aren't the basic "value" styles that you usually get for such a low price. Honestly, the price and quality of the brand of t-shirts they use is probably the best selling point.

Turnaround Time: I'd say 99% of the time, my orders have been shipped out within 5 business days (which is fantastic). Sometimes the turnaround time is only a day or two. The average time I've experienced is probably 3 business days, when everything is running smoothly. Obviously, it takes longer during the holidays, though.

All around, I'm a happy Teelaunch customer. :)

Boots Tees
Vereinigte Staaten
6 monate mit der App
28. Januar 2016

When things are running smoothly, all is well. For this reason, and because of the good pricing, I stuck it out for quite a while. But when you have an issue you are in for a ride. Expect to wait days before support tickets get any attention, and when they do, don't expect the communication to be clear or the problem to be addressed. They seem to be in over their heads most of the time, and confused. Communication is an essential when I need to keep my customers happy and informed about their orders. Mistakes are fine, as long as communication is there. With these guys, it isn't there and never has been. When you run into trouble, you'll feel like they are either ignoring you or they just plain don't know what's going on.

The Mad Papist
Vereinigte Staaten
6 monate mit der App
1. Januar 2017

love how easy it is to use and that it goes straight to my store for instant viewing to customers.

Jay Dawns
Vereinigte Staaten
6 monate mit der App
12. November 2018

I used teelaunch for several months to help print mugs and shirts for my online store. Their prices were really low compared to other print-on-demand companies, but I quickly found out you get what you pay for. Crooked prints on mugs, incorrect color shirts shipped, terrible and clueless customer service, and app unreliability were the main issues. Unfortunately, there were so many problems, I can't take it anymore. Moving on!

RapMugs
Vereinigte Staaten
6 monate mit der App
21. November 2016

So far this is working great. Easy to set up and add to store. Looking forward to Black Friday to get more orders placed.

Fitastic Gift Basket
Vereinigte Staaten
6 monate mit der App