Reseñas (645)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
Fecha de modificación: 23 de agosto de 2018

UPDATED and Angry: my last experience where someone ordered something on the 11th, contacted teelaunch and spoke to a dave that told me its school time so its harder to get things out. The customer ordered it on the 11th to get it in fast shipping time like every other person ordering something does. Well Dave told me on the 21st 24-48 hours. Guess what, 48 hours AND STILL not shipped. Worse ...

Vapel1fe
Canadá
Más de 2 años usando la aplicación
21 de diciembre de 2021

I would rate this a zero if I could. I chose them because they are US-based. Three stores with them and not one order fulfilled, not one customer service reply, nothing. They act as if it is "In Process" but three months later and nothing??? I have had to find alternatives and pay more to maintain my business integrity. Skip these guys.

Way of the Renaissance Man
Estados Unidos
Más de 2 años usando la aplicación
teelaunch respondió 4 de enero de 2022

Can you please email me at christopher@teelaunch.com, I am not finding you anywhere in our system. I can assure you no customer has ever waited 3 months for production and ...

17 de mayo de 2023

Extremely poor customer service despite multiple emails. Extremely long waits for shipping. Avoid them. There are plenty other POD companies who actually take care of their customers.

GiftsByIvy
Estados Unidos
Alrededor de 2 años usando la aplicación
14 de octubre de 2020

Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all

FemTops
Estados Unidos
Alrededor de 2 años usando la aplicación
teelaunch respondió 26 de octubre de 2020

I'm incredibly sorry for your issues, unfortunately because of COVID, Canvas Brand Tank Tops are in short supply and we tried out best to find the garment you ordered but ...

24 de junio de 2017

App very user friendly, easy to use, site professional. Thats about it.Then the problems began:
* no show of the first order placed on the 1st June,
* tracking number provided NOT valid,
*have an upcoming event - will NOT use this company
*conclusion - disappointed

Felminam
Reino Unido
Alrededor de 2 años usando la aplicación
23 de abril de 2019

TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.

familiar...yet different
Estados Unidos
Casi 2 años usando la aplicación
19 de mayo de 2022

Like one of the reviewers, i have been using this for a couple of years. Then they made an update and I was never notified until one of my orders never processed. I too was told I had to create a new account, only to find that my items i created were no longer in the app, but was assured when an order was placed it would sinc that product. There use to be an easy option once the product was ...

Eclectic Reflexions
Estados Unidos
Casi 2 años usando la aplicación
Fecha de modificación: 11 de agosto de 2021

Terrible app.They've gotten so many orders wrong that I've had to refund multiple customers. I've lost WAY too much money from this. It doesn't deserve constructive criticism. It deserves to be broken down and rebuilt when the developers get their minds right. It constantly removed products without warning, and a lot of their electronics don't work and break easily. Avoid.

Normal Brandz
Estados Unidos
Casi 2 años usando la aplicación
4 de abril de 2017

Not only is the quality bad, but the customer service is HORRIBLE. I made an order literally an hour ago by mistake and they claimed to have made it and SHIPPED IT OUT! dont use their app.

Sekirankai
Canadá
Más de 1 año usando la aplicación
26 de octubre de 2020

teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK

Etsy Store
Estados Unidos
Más de 1 año usando la aplicación
teelaunch respondió 26 de octubre de 2020

I'm very sorry for the trouble you're having, can you please email me at christopher@teelaunch.com (Hi, I'm Christopher the founder) and I can help troubleshoot your issue.