Reseñas (645)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
19 de julio de 2018

HORRIBLE CUSTOMER SERVICE! HORRIBLE PRODUCTION TIME! NASTY NASTY NASTY! These guys changed the turn around time from 5 days to 9 days without telling me! My items primarily sell on eBay so I ended up getting a bunch of shipping defects and now my seller rating has fallen below standard. Anyone who sells on eBay knows this is DEATH to your sales and near impossible to dig yourself out of the hole ...

Hurricane In Mink
Estados Unidos
7 meses usando la aplicación
12 de noviembre de 2018

I used teelaunch for several months to help print mugs and shirts for my online store. Their prices were really low compared to other print-on-demand companies, but I quickly found out you get what you pay for. Crooked prints on mugs, incorrect color shirts shipped, terrible and clueless customer service, and app unreliability were the main issues. Unfortunately, there were so many problems, I ...

RapMugs
Estados Unidos
6 meses usando la aplicación
1 de junio de 2018

You'll be in for a shock if you encounter Dave. Unprofessional, rude and either does not know how to solve issues or refuses to.

Trying to order samples for a store, paid in full upfront per their instructions, now they are refusing to i) fulfil the order ii) refund the 50% (for sample) unless they see screenshots because it does not show in their system. So sent screenshots, even then they ...

Danielburfordfitness
Australia
6 meses usando la aplicación
27 de marzo de 2017

no tracking to me or my customer (maybe you have to pay them more)
No white label as advertised, your customer will have no idea who sent it, but they will know who some random printer is.
No response to several emails, looking elsewhere asap, printing dull, but that may be my problem, looked good my end but who knows as they dont check anything, you need to order all your stock to get samples of ...

International Tiger Foundation
Australia
5 meses usando la aplicación
2 de junio de 2020

So dissapointing - while I've heard good things about the products, the service is garbage. No updates with tracking, lost items, and general indifference. Even my own sample got lost in the mail, with no updates after six weeks. Use another provider that actually gives two hoots about your business.

Angie Illustrates
Australia
4 meses usando la aplicación
teelaunch respondió 5 de junio de 2020

We're very sorry for your experience, the COVID-19 Pandemic has wreaked havoc in the international shipping space and has limited about ability to solve international ...

27 de marzo de 2017

BE CAREFUL - CHECK THEIR WORK BEFORE PROCEED TO SELL.

Their marketing presentation and the initial set up process are flawless. very easy and convincing... pricing they display are also the best in the market.

BUT. be careful, you never have a chance to check their work since they directly ship a product to a customer.

We decided to place test orders for our staffs (Strongly recommend to do ...

Falconsekido
Estados Unidos
4 meses usando la aplicación
2 de marzo de 2019

They took 24 days to get the product to my customer which made my business look bad. I had to refund the product to the customer, but received no compensation from them, no apology, and when I checked in with them (daily) they were very rude and defensive. One response I got was this: "It has only been 11 business days". If you're looking to keep a good reputation for your business I would ...

Mermaid of Hilton Head®
Estados Unidos
4 meses usando la aplicación
20 de noviembre de 2015

Cant add products anymore and not getting a response, these guys are waaaaaaay over their heads it seems, one of my customers got their product after a whole month, yes he's not coming back anymore thank you Teelaunch.

Unisntalled time to try something else.

Immortalitees
Reino Unido
2 meses usando la aplicación
15 de junio de 2020

I made an order a month ago and it still hasn't arrived and it's incredibly difficult to get in touch with customer service. This company has officially lost my business

Easy Peasy
Canadá
2 meses usando la aplicación
teelaunch respondió 15 de junio de 2020

I'm very sorry for your troubles getting in touch with customer service, can you please reach out to me christopher@teelaunch.com, we migrated to a new helpdesk so I ...

Fecha de modificación: 28 de febrero de 2019

They can't even get sample orders right... DO NOT WASTE YOUR TIME/MONEY. Terrible customer service. Dave (owner and customer service rep) has proven himself incompetent and unprofessional.

Here's what happened: I placed my first sample order on teelaunch app and received an email saying it was not being fulfilled. So I cancelled the order. Then I asked DAVE and followed his instructions for ...

The Woke Goat
Estados Unidos
Alrededor de 1 mes usando la aplicación