teelaunch: Print on Demand , 628 reseñas
When utilizing a service like Teelaunch, there are important items to consider. Having an integrated app, a large catalog selection, and the manpower/facilities to fulfill & ship orders timely are the first things that are accessed. But one thing that most businesses overlook is how will the company respond to problems?
It is inevitable that mistakes or systems issues will occur, packages will get lost or stolen, and sometimes the product itself will have an error. The key to making it through those rough spots is having a true partner in your business, that cares as much about your customers as you do. That's hard to find in the Print-On-Demand space, and I'm so happy that Chris (the owner) takes this aspect seriously at Teelaunch. I especially want to recognize Anthony, who has been my contact whenever I reach out to support.
As a business owner, I want to know what's happening behind the scenes when there is a problem, because that arms me with facts/information to help my customers. A lot of providers will just give you bare minimum responses, without specific details, and that is not helpful at all. But Anthony will make sure that I know what really happened, and work with me on options to make it right (both for my business and for my customers)! He has even gone so far as to offer me a kind word when I was having a rough, stressful day to help me keep going.
Thank you to Chris, Anthony, and the rest of the Teelaunch staff for offering products that the market wants, and for helping me to grow my family business. And most of all, thank you for being there with me to celebrate the wins, and resolve any issues/concerns when they arise. I'm glad to have you as a partner!
Great App, Great Support This is my PoD Supplier to go to for unique products. Strongly recommended. I love it when you can sell more than just t-shirts
Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.
I've been using Teelaunch for 3 years. If you're looking for a top-notch product and unparalleled customer service, look no further. Not only are the quality of their products excellent, but the customer service experience is second to none. From design to delivery, the staff is quick to respond and very helpful whenever I encounter issues. The turnaround time is fast, and the pricing is competitive. I highly recommend Teelaunch to anybody who asks me how to make a store like mine because they're the best. Add this app if they have what you want and you won't look back.
A good range of products, my customers are happy and whenever I need help with something the team is quick to sort it out. Thank you!
Teelaunch is the best!
I am using it and feel good about this app, Teelaunch has many good products for your choice!!!
We really appreciate the feedback, we try very hard here at teelaunch and we are so honored to be part of your entrepreneurial journey.
I’ve used Teelaunch for over a year and it was very easy to set up as well as very affordable and reliable. I’ve had very few issues and when I do the customer service is always very responsive. When the customer service isn’t able to figure something out, the founder was able to help out.
We have been using Tee-Launch for the last 6 years and love their products services and prices (and especially their Print On Demand Turn Around Time). They just went through a brand new update with their Shopify app and they said they are getting ready to offer new features and products so I can't want to see what is coming! THANK YOU Tee-Launch!! You Guys Rock!!
I would highly recommend Teelaunch, their customer service is top notch combined with their product quality. They walked me through the new app update and everything is smooth sailing. I use Teelaunch for many of my client stores.
I've been with Teelaunch for a couple of years now, and I would never use another POD. Here's why...
1.) After a couple years, I've only had a handful of printing errors (unavoidable in this business), and all of them were promptly replaced and shipped to my customer within 24hrs. (with other PODs I had used prior, bad prints were a common occurrence, and it was like pulling teeth to get a response from customer service in regard to a replacement.)
2.) Customer Service typically responds within minutes or an hour or 2 - depending on the issue. They are always very friendly & knowledgeable, and have gone above and beyond on more than one occasion to ensure that things are running smoothly with the app and my store.
3.) The wide range of products allows me to use them for just about everything.
4.) Prices are excellent for the quality of products. Now to address the new app issue. With a complete change in how the app connects to various platforms (shopify & etsy in my case), a few hiccups are to be expected. Any issues I have encountered have been addressed and fixed very quickly. In one instance, having to do with shipping rates, the owner of TeeLaunch even contacted me directly, and the issue was solved on the spot. In regard to some of the other reviews where people are stating that they had no notice of the switch to the new app, it is obvious that they just weren't paying attention, as there were numerous communications as to how to prepare for the switch to the new app, and as stated earlier, the TL customer service team has been very responsive and helpful with any issues/questions that come up. Bottom line: I have used other apps/POD providers. Teelaunch has been the best experience overall, and I do not foresee me using anyone else. I highly recommend TeeLaunch for POD fulfillment. Mike Holm
Owner - ThreadWeird Apparel Company