Note globale
4,2
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 15 mars 2022

Today is Feb. 21, 2022. I've made a sample order since Jan. 21, 2022 and my status hasn't changed from "In Production." If I ever get my sample or my order canceled, I'll update this review. Until then, let it be known that this is an app to avoid. UPDATE Feb. 22, 2022: They were swift to respond, and provided insight on my problem. It turns out the product was out of stock but was slated for a delayed delivery. They said I should've received an email about it about 17 days ago (from the time of their response), although I couldn't find that email. Nonetheless, they seem very courteous, so no complaints there. I opted to wait for the product, so I'll provide another update when that expected in-stock date comes around. I'm updating my 1 star review to 3 stars. UPDATE Feb. 25, 2022: I found the missing email. It turns out it was sent to a different email address from the address I was using for my review/complaint. That's forgivable since it was a technical/configuration oversight on my part. In hindsight, we should've verified the address where the email was sent to cause I incorrectly assumed the address I was using was the same one they sent their email to. This happens when Shopify uses one email for accounts, and can use a whole other automatic emails; And within each app, another email can be used all together. It might be easier to have a single location where we manage all emails, and where & how they'll be used... But that's conversation for the Shopify platform itself, not you guys. I'm changing my rating from 3 stars to 4 stars. UPDATE Mar. 15, 2022: I received my item yesterday (Mar.14), a little over a week sooner than I was expecting it. Let me tell you, the product pictures didn't do this thing justice. I wish I could post a photo here cause it's pretty awesome. Things go wrong in life, but how you recover says a lot. Great job guys! I'm changing my rating from 4 stars to 5 stars.

VI BOSS
États-Unis
Environ 2 ans d’utilisation de l’application
teelaunch a répondu 22 février 2022

I just wanted to provide an update here. The particular product VI BOSS ordered was backordered until late March, we sent an email but it was not received by VI BOSS, but we have communicated with VI BOSS and the minute the product arrives from the port we'll get it printed and shipped to the customer.

1 mai 2017

Was very simple and easy to get started

Family Fun Gear
États-Unis
Environ 2 ans d’utilisation de l’application
25 septembre 2016

So far, Teelaunch support has helped me with several start up questions and done so within minutes of the request. This is truly a great experience and looking forward to doing so much more with this great business!

Craving Curios
États-Unis
Environ 2 ans d’utilisation de l’application
11 août 2021

We use teelaunch to offer our customers seasonal designs and unique products so we can get quality product out, fast! No need to buy bulk and guess size breakdowns and wait for production time. The DTG is top quality and products are name-brand.

SeaWorld Shop
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 15 octobre 2019

I love the teelaunch Shopify app. It’s super easy to use and Teelaunch gives the fastest, friendliest customer service around. I am so very pleased with them!

MugDog.coffee
États-Unis
Environ 2 ans d’utilisation de l’application
24 janvier 2017

Nice printing, quick fulfillment, Good Prices & seamless integration.

Hooks Anchors
États-Unis
Environ 2 ans d’utilisation de l’application
4 mars 2021

I'm liking this so far- only thing that's "annoying" is changing all my designs to a specific size for upload BUT it is what it is.
Looking forward to hearing/watching Chris on POD Ninjas today!

Shanna Dugan Media
États-Unis
Environ 2 ans d’utilisation de l’application
3 février 2020

I have been using this app for about two years. Great selection of products. Any time there is an issue I need help with, their customer service has always been prompt to respond & extremely helpful. Kristy is absolutely amazing!

Mellouise
États-Unis
Presque 2 ans d’utilisation de l’application
9 avril 2019

The new products are great! Happy to see the personalized mugs. You are fast to answer all my questions and help with any issues that arise. Keep up the great work!! Thanks for all you do!!

buttnakedtees
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 10 mai 2017

Great app, easy to use, great products!
5-10-17--- I'm amending my initial review, which was written when I'd only had limited experience with the company. If I could give them 10 stars I would. Seriously awesome customer service - the chat feature is really great and I've always gotten speedy responses to inquiries. But even more importantly, when I've experienced user-errors on my end, AND the one time I received a complaint from a customer, TeeLaunch made things right, and then some. I am super grateful to have found these guys!!!

4 Paws Buddha
États-Unis
Presque 2 ans d’utilisation de l’application