Avis (645)
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I worked well for years. I just updated the app and my existing order is gone. I'll have to refund the customer. Going to go with another vendor.
I am so sorry that you had trouble with this order, I was able to resolve your issue with the app and I verified and the order was received by the customer.
After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG
App needs a little user experience help. Some things don't come intuitively but I am sure there are ways to do it.
Good So far. Havent ordered samples yet.
Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work.
If you are selling worldwide, I would not suggest Teelaunch as your POD partner.
So far so good, love how easy and user friendly everything has been!
This is a great app. I recommend to all.
Best Tshirt app for Ecom business!
No good for international orders. They used to be really good with great support, but now with rising shipping costs and VAT rules for Europe and the UK it's no longer worth it. Not all their facility's can give the IOSS number needed by couriers to ship to Europe or the UK so customers may get charged customs fees and it causes big delays with orders. This is not a problem with other POD companies that I use. My last order from Etsy came in over 2 weeks ago and at the time of writing the order still has not been shipped, and it seems that there is nobody at support during the weekends. Sadly I will have to find alternative suppliers if I want to sell outside of the USA.
I genuinely apologize for the hiccups with our international shipping. Good news: we're actively exploring more options, including introducing FedEx International Connect. Plus, I've been in touch with the facilities about the IOSS numbers and am doing my best to ensure they're accepted. Also, we're in talks with our main printing partner, who has centers in the UK and Czech Republic, to offer more of their fantastic products. This means fewer shipments from the US! I truly hope you'll stick with us and allow us another opportunity to make things right for you. Thanks for your understanding!
the ease of setting up my store is unbelievable. I uploaded my entire store to my website in less than 30 minutes.