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I am not impressed with teelaunch. Placed an order on 11/22, sat Pending for 3 days until I emailed them. Now 15 days after the order was placed, still sitting in production status. This updated system is a horrible experience. I recommend other POD over this one.
THE BEST BY A LONG SHOT! Best prices and quickest shipping times!
i am still trying out this app, so i jut leave a review first
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I really hate to write a bad review on any business but I want to help any other business of making career suicide ..... because if you add this app to your store it will most definitely end up ruining your reputation/ good name.
Shipping takes FOREVER ..... no matter what/when you order.
Once our customers have recieved the long awaited items ...... only to find they are not even correct.
Quality-control .... Not sure if this company has ever hear of the phrase quality control. The items came with the stabilizer on the fronts of some of my customers products .... lucky we do embroidery also and I knew what to tell my customers to do.
Customer Service was email after email = nightmare. You get quick responses and then when they know something is wrong ....... you get NO RESPONSE. Your profits are completely eaten up by time spent on each order.
They offered to resend products which my customer agreed to wait ..... the new products also toooooook FOREVER to receive. I emailed them asking when they would be in and the owner told me that ..... "oh they might be at my house" ..... only 1.5 months after ordering initially. We received the new order and it was WRONG AGAIN .... emailed the owner saying hat didnt come and got a quick response telling me "LOOK INSIDE THE BAG" looked inside the bag only to find out it was the WRONG COLOR ..... now no response.
Communication / Customer Service is completely lacking. Also the products are cheaply made and sent incorrectly with NO quality control.
They also offered to refund me because I ended up having to refund my customer because it took so long. They said they would refund the cost + profits lost (which came straight from the owner) and NOTHING. Which isn't even that big of a deal .... but they are a company who's word means ....... NOTHING!!
Save your customers / yourself the headache.
I would not recommend them ..........!!!!!
Also the design tools are not easy to use ..... you have to have other software in order to create your products (if you are a beginner it may not be the greatest). There are others print on demand companies out there that you can design it right in the app. So the ease of use with the teelaunch app ..... is not the greatest.
I will also add both times I have had the app installed on our multiple sites they have lied about where they are located. Who really cares / why is it that big of a deal.
loveinud loit nice send. wonderfull
so far i have just started looking so, i guess we'll see
Communication is poor between merchants and developer. Lost entire inventory when I attempted to “update” my app. All the products are still in my store, but they’re no longer in the teelaunch app and if someone buys one, guess what. Nope. Solution: recreate all my inventory one by one. Are you joking?! STAY AWAY! They’re a middleman anyway and in less than 8 hours ive already sourced replacements for many of their items. Of course they’re all cheaper which is great news for me.
We're very sorry that this happened. It was the perfect storm of technical issues edge cases coupled with the craziness that is the 4th quarter. While this issue is unlikely to happen again, and we have a upgrader ready to launch later this month, we are sorry to lose you as a customer and if there is anything I can do please reach out to me directly christopher@teelaunch.com founder @ teelaunch.
The sweatshirts are great, best price I've found and quality. The tshirts are a little sub par. My first test order the design wasn't even centered and I used their auto center tool. It looks kinda awkward and I was not pleased. Will be using this app for the hoodies though.
If you are looking for really cheap pricing where the customer isn't going to complain because of it, then I'd probably go this route for tshirts.
Seems pretty good...but 2,000,000 products sold divided by 40,000 stores is only 50 shirts for each store. To work that hard to only sell 50 products since 2015 means each store is only selling 16.66 shirts per year or 1.38 shirts per month. I need more than 1.38 shirts sold per month lol