teelaunch: Print on Demand

I was amazed to see that they completely changed the app and have no way to import existing products, orders or anything. Unbelievable. I had NO notice of this either, probably because I had to register for a NEW account and they didn't have my email anywhere on record (even though I have been using this app for years). They sent me a canned response about this with a link to a video (that's broken - giving a 404) and no other responses after. [UPDATE] I’m updating this review. I think their rollout for this update could’ve been much, much better. However I’ve been working with Christopher on this issue pretty much all day. I have to say I am very impressed with his responses and attentiveness. I think the most important thing about any business is how they respond to issues when they inevitably arise. Teelaunch has shown they rise to the occasion.

I like the app and the service, too. However it does not load on certain browsers all the time. Pretty sure this will be solved by the team. Also, they have great support ready to help. Shipping times are OK in US, for international not so much. Needs improvement. All in all, a great POD solution.

Chris at Teelaunch was very receptive to an issue I had with their delivery service for pillows. He responded to the feedback and addressed the situation and followed through. Now, you don't find that every day. Nice!

I've been using teelaunch for well over a year. Everything I've gotten or sent out has been excellent. Recently I had a customer that needed some custom team shirts for a conference they were attending. Like most customers they needed it yesterday. I got the shirts designed and the order placed. I contacted Christopher at teelaunch to see about a rush option on the order. They don't have a rush service but he would see what he could do. Less than 12 hours later the shirts were printed and waiting to be picked up by the shipping company. The customer had their shirts in time to wear them at their conference. Christopher and the teelaunch went out of their way to make sure I could keep my customer happy. For a small business like mine, that makes a huge impact on my reputation. I can't express how much I appreciate everything they did for me.

Awesome app! I just wish it would size pictures automatically for me. It is a lot of work to manually have to do it. But I love this app and will continue to use it. Def. worth getting!

I love this app, so easy to use. I just can't use some of my text based designs on their t-shirts cuz it requires higher pixels, hence the 4 stars. But for that, this app is really cool.

love this app i love the fact that i can design flags and do not have to buy them in bulk to sell them

Thanks, Christopher for reaching out and getting my Shopify store up and running again. Love the metal wall art.

Such a dope app, i can be as creative as I want now & the margins arent so bad either. I wish they had more variety on trendy girl apparel though.

Love the app. I wish products and shipping were a little cheaper and I wish they sold print on demand shoes. But other than that, I love it.