teelaunch: Print on Demand , 638件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の6%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の9%は1つ星です
2015年11月11日

Pros -
Easy interface, the app itself is easy to use and design products.
The app works well with Shopify.
Pricing is competitive.

Cons -
I have contacted customer service several times with various response times, everywhere from never responding to 2 days. Slow either way. Once I was in correspondence with someone from customer service replied to my response by the next business day.

Information?!? There is a lack of information and organization. I want to know what brands and variants are available for which products and how much shipping is for each item. There is no reference page for this information.
For example I ordered a sample of the District Long Sleeve Tee and got a Port and Company instead. The response from Customer services was that purple is only offered in Port and Company and not District. Except that the product says it will be a District shirt. I need to know what I am getting not be surprised.

It seems that the products listed for sale in the App are not exactly what you will be getting.

They add new products to the app without much product description. Once again lack of information. A product description or how much to ship.

The provided sizing guide leaves a lot to be desired.

Based on some emails from the owner, it seems they are working hard on updates and making the app better. It has lots of potential as the design of the app is great.

Once the get a little more organized I might try them again.

Words Of Wisdom Tees
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2017年2月21日

Mug printing is very bad. No quality control, they send defective printing mugs to my customer without any checking. Very bad printing quality. There is a logo with Made in China on the bottom of the mugs. Very disappointed.

Quote Mug
フィリピン
アプリの使用期間:2ヶ月
編集日:2018年11月11日

I have a lot of mixed feelings about Teelaunch and I would love to see them improve their interface, as they seem to really care about their customers, but I must choose to go elsewhere after over 20 hours of tweaking my collection and having to start again from scratch. I just realized today, when I was ready to launch, that their interface has a glitch that will alter design sizes (please read below) when you are creating multiple garments using the same design/file.

The good:
- Customer support is amazing. A girl named Kristy answered my questions in 5 minutes or less during business hours. I had some questions about resolution and Dave was helpful and even recorded a video showing me how to fix my problem.

- When you upload one design, you can create many different types of t-shirts (unlike Printful, where you need to create each piece individually). This should be basic on every POD. I don't understand having to upload the same image on every. single. t-shirt.

What I'd love to see changed:
- Many times when you finish to place your design and you hit "Create", the interface bugs and you need to start from scratch.

- Many time while you're adjusting your design on a piece (let's say on a t-shirt), the interface changes the size on other pieces as well (that was the last drop for me).

- There are only three options of moving your design on a garment. This means you need to create a single individual size for each product, except for t-shirts.

- Automatically their interface will cut down your design where it has transparent areas. The problem about this is that, for example, if your design is too close to the neck, as you only have 3 pre-determined options of placement on the t-shirt (no dragging), you need to reopen your design on Illustrator, create an invisible pixel on it so it doesn't get trimmed by their interface, export and upload it again. It's annoying because sometimes it looks great on a Hoodie but it looks bad on a Baby's Bodysuit.

- The info of the products and titles DO NOT go automatically to the description, which I find to be really time-consuming. This means you need to copy it individually from their website (or uploading area) and paste them individually on each product. I ended up downloading a bulk editor.

- The measurement of clothing come only on a single PDF, so you have to navigate through it, find the garments you are working with and then type them down manually, as you cannot just copy and paste them on a chart.

I have tried all PODs that have reviews above 4 and I understand no POD will be perfect, but at this point, I was going to have to redo my entire collection as I just noticed the interfacing changing my design sizes continuously.

I loved their customer support and I do hope they improve these issues that make it really hard to work around despite my best efforts (such as creating invisible pixels, typing down all measurements manually, using an external bulk editor. If they do, I'd be happy to revisit my review and their interface.

Self Score
アメリカ合衆国
アプリの使用期間:18日
2018年3月19日

prices are higher than what their description says, only accepts PNG files larger than 2400px for a t-shirt which is just a ridiculous size compared to most photos being half of that. This app isn't for me, I will find another one like it.. hopefully better.

Rockroo
アメリカ合衆国
アプリの使用期間:9日