리뷰 (645)

전체 평점
4.1
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2018년 8월 23일에 편집됨

UPDATED and Angry: my last experience where someone ordered something on the 11th, contacted teelaunch and spoke to a dave that told me its school time so its harder to get things out. The customer ordered it on the 11th to get it in fast shipping time like every other person ordering something does. Well Dave told me on the 21st 24-48 hours. Guess what, 48 hours AND STILL not shipped. Worse ...

Vapel1fe
캐나다
앱 사용 기간 2년 초과
2021년 12월 21일

I would rate this a zero if I could. I chose them because they are US-based. Three stores with them and not one order fulfilled, not one customer service reply, nothing. They act as if it is "In Process" but three months later and nothing??? I have had to find alternatives and pay more to maintain my business integrity. Skip these guys.

Way of the Renaissance Man
미국
앱 사용 기간 2년 초과
답글 teelaunch개 2022년 1월 4일

Can you please email me at christopher@teelaunch.com, I am not finding you anywhere in our system. I can assure you no customer has ever waited 3 months for production and ...

2023년 5월 17일

Extremely poor customer service despite multiple emails. Extremely long waits for shipping. Avoid them. There are plenty other POD companies who actually take care of their customers.

GiftsByIvy
미국
앱 사용 기간 대략 2년
2020년 10월 14일

Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all

FemTops
미국
앱 사용 기간 대략 2년
답글 teelaunch개 2020년 10월 26일

I'm incredibly sorry for your issues, unfortunately because of COVID, Canvas Brand Tank Tops are in short supply and we tried out best to find the garment you ordered but ...

2017년 6월 24일

App very user friendly, easy to use, site professional. Thats about it.Then the problems began:
* no show of the first order placed on the 1st June,
* tracking number provided NOT valid,
*have an upcoming event - will NOT use this company
*conclusion - disappointed

Felminam
영국
앱 사용 기간 대략 2년
2019년 4월 23일

TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.

familiar...yet different
미국
앱 사용 기간 거의 2년
2022년 5월 19일

Like one of the reviewers, i have been using this for a couple of years. Then they made an update and I was never notified until one of my orders never processed. I too was told I had to create a new account, only to find that my items i created were no longer in the app, but was assured when an order was placed it would sinc that product. There use to be an easy option once the product was ...

Eclectic Reflexions
미국
앱 사용 기간 거의 2년
2021년 8월 11일에 편집됨

Terrible app.They've gotten so many orders wrong that I've had to refund multiple customers. I've lost WAY too much money from this. It doesn't deserve constructive criticism. It deserves to be broken down and rebuilt when the developers get their minds right. It constantly removed products without warning, and a lot of their electronics don't work and break easily. Avoid.

Normal Brandz
미국
앱 사용 기간 거의 2년
2017년 4월 4일

Not only is the quality bad, but the customer service is HORRIBLE. I made an order literally an hour ago by mistake and they claimed to have made it and SHIPPED IT OUT! dont use their app.

Sekirankai
캐나다
앱 사용 기간 1년 초과
2020년 10월 26일

teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK

Etsy Store
미국
앱 사용 기간 1년 초과
답글 teelaunch개 2020년 10월 26일

I'm very sorry for the trouble you're having, can you please email me at christopher@teelaunch.com (Hi, I'm Christopher the founder) and I can help troubleshoot your issue.