리뷰 (645)

전체 평점
4.1
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 10%가 별 1개입니다
2021년 7월 16일에 편집됨

Not working at all!
The website has tons of bugs, the app is not working at all...
Just started to work with the app. and now I have no choice but to delete it...
Hope they will improve all and see them again .
Update:
After I reviewed with 1 star, Founder Christopher contacted me and told me that my issue regarding resizing the design uploading is based on what they like but not what I like. He mentioned I am the only person who has this idea and others are willing to adjust their files into (for example 860x600px) photoshop first before uploading it (Because you can not upload 2000x2000)
Here I see they replied "We are willing to hear and improve, but in the email I received from the founder he said:
(Our app requires our customers to create files specifically for those products, I understand other apps allow you to upload any size file and adjust it to fit the template, but we've found that if the customer takes the time to make it specifically for that product
the end result is better then letting them upload whatever they want and try to make it fit. So while I understand that isn't what you're expecting but that is how it is set up. So I will definitely look into that first bug and try to figure out why it happened and get it fixed. ) This comment was absolutely right from their side but completely destroyed the customer's expectations or suggestions. (even if we call it complaint)
All over I found the conversation between me and the founder kinda bad. Because He was trying to correcting me!!!
And was convincing me that my words and review were bad!!! I feel very very bad and offended. so I will never recommend it to anyone.
Even if I was wrong. the way I am feeling very bad, disappointed, and offended is not random.
I am not here to review badly. this is my second-time review with a bad rate out of around 30 apps I reviewed.
Good luck
Wish them a better future,
For this respect, I will not bring back my review to 1 star, even though I feel the exact rate in my heart.

Qute Official
필리핀
앱 사용 기간 대략 21시간
답글 teelaunch개 2021년 7월 15일

We chatted with Qute Official this morning, his concerns are more about how the app works and how he'd like it work versus it not being functional. The app is completely functional, but we are always open to hearing ways that we can improve.

2016년 6월 5일에 편집됨

Great customer service. When I first started playing around with it, I had a bit of trouble with image placement and size. The owner was very quick to reach out to me via email and was more then happy to begin helping me with my questions.

Urbanroyalty
미국
앱 사용 기간 22분
2016년 4월 19일

Great app but a lot of image files don't work well

Yula Clothing
영국
앱 사용 기간 대략 3시간
2018년 12월 10일

Design was a struggle for me. With exact image requirements, I wasn't able to simply upload and adjust my images, or add multiple images on various parts of the products. The sizing requirements made my computer freeze up while designing. Not worth the hassle for me sadly.

The Vault
캐나다
앱 사용 기간 대략 1시간
2017년 4월 7일에 편집됨

The app itself is nice looking and easy to use. You can't edit products so if you need to make changes you have to delete and create them again which can be annoying depending on how your store is setup (this can break your theme, collections and reporting).

I had several issues with fulfillment - a few orders were never received by customers and others took a long time (over 4 weeks). Printful on the other hand was able to fulfill in less than a week on several occasions and I've since switched.

At least Teelaunch was quick to issue refunds.

Kateandkevin
캐나다