teelaunch: Print on Demand

It's an ok app. It is user-friendly but there are several minuses as well. The production and shipping are very slow. My other POD supplier has my items out the door in 4 business days flat. I never know how long it going to take for orders to ship. In addition, their prices are quite high. They suggest selling a phone case for $35 and it will cost you $11. I don't know what kind of phone cases people are getting away with selling at $35 but my customers are not paying that for a plastic phone case. Just be sure to crunch the numbers carefully to make sure you can make a decent product without breaking the bank and make sure your customers know how long it will take to get their products. I think there are suppliers who can get the product out quicker than 5-7 business days. Last, the picture size thing is annoying. Just be prepared for some pics to have to be resized before placing on the product.

Revised to 4 stars. The owner contacted me to address my concerns. That's great customer service and even though no company or product is perfect, I appreciate that sort of service tremendously. The production/shipping was better explained and it's fine. Not much can be about the pricing and the sizing issue was with my logo I believe not my designs. So, definitely give the app a try.

Oh boy, I really wanted to like this app. I downloaded it today, launched 1 product and immediately had issues. With jewelry, they send a text box for customization. Well you can't select the finish until you add the name into this unmarked box. The box is also located just above the add to cart button. Somehow they have it locked down that you cannot change the order of any options for this product. You cannot take the box out, label it or list it first. This is confusing as everything is grayed out until that box is filled. I contacted customer support and was told it was a shopify issue (I spoke to them first) and that I should just put a note in to fill out the box first. I'm sorry I have to just deal with the bad coding? Uh no. This is my business and if you cannot correct something to make it functional, and let's be honest, correct, I don't think we can be in business together. First day 2 hours, waste of time. If they contact me regarding this and fix the issue I will update my review.

Could use more items such as water bottles and be able to text on product! Other than that great!

Update ruined the ability to size images on shirts

I am not impressed with teelaunch. Placed an order on 11/22, sat Pending for 3 days until I emailed them. Now 15 days after the order was placed, still sitting in production status. This updated system is a horrible experience. I recommend other POD over this one.

Although the products are slightly more expensive than other shopify apps, teelaunch is so easy to navigate. Its usability alone is five star quality, as is the product selection and product quality. I would like to know more about the products though. Although a lot of them say dishwasher safe, they do not specify whether or not they are microwaveable. Overall great app.

I really hate to write a bad review on any business but I want to help any other business of making career suicide ..... because if you add this app to your store it will most definitely end up ruining your reputation/ good name.

Shipping takes FOREVER ..... no matter what/when you order.

Once our customers have recieved the long awaited items ...... only to find they are not even correct.

Quality-control .... Not sure if this company has ever hear of the phrase quality control. The items came with the stabilizer on the fronts of some of my customers products .... lucky we do embroidery also and I knew what to tell my customers to do.

Customer Service was email after email = nightmare. You get quick responses and then when they know something is wrong ....... you get NO RESPONSE. Your profits are completely eaten up by time spent on each order.

They offered to resend products which my customer agreed to wait ..... the new products also toooooook FOREVER to receive. I emailed them asking when they would be in and the owner told me that ..... "oh they might be at my house" ..... only 1.5 months after ordering initially. We received the new order and it was WRONG AGAIN .... emailed the owner saying hat didnt come and got a quick response telling me "LOOK INSIDE THE BAG" looked inside the bag only to find out it was the WRONG COLOR ..... now no response.

Communication / Customer Service is completely lacking. Also the products are cheaply made and sent incorrectly with NO quality control.

They also offered to refund me because I ended up having to refund my customer because it took so long. They said they would refund the cost + profits lost (which came straight from the owner) and NOTHING. Which isn't even that big of a deal .... but they are a company who's word means ....... NOTHING!!

Save your customers / yourself the headache.

I would not recommend them ..........!!!!!

Also the design tools are not easy to use ..... you have to have other software in order to create your products (if you are a beginner it may not be the greatest). There are others print on demand companies out there that you can design it right in the app. So the ease of use with the teelaunch app ..... is not the greatest.

I will also add both times I have had the app installed on our multiple sites they have lied about where they are located. Who really cares / why is it that big of a deal.

THE BEST BY A LONG SHOT! Best prices and quickest shipping times!

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i am still trying out this app, so i jut leave a review first