Recensioner (645)

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
7 december 2021

I am so upset about the latest transaction with Teelaunch. An item was ordered via Etsy on Nov. 17th and didn't ship until the evening of Dec.3rd. I had multiple communications with them up to that point and multiple emails with my customer who was ok with the long processing time as long as they received it by Dec. 5th. The amount of excuses as to why it took so long to produce and ship is a ...

FAITHHAUS
USA
Nästan 5 år användning av appen
11 juni 2022

Have sold many products in the past with this app, but now Im locked out of my account and orders are not processing. What happened? HELP!!!

LARRY CARLSON
USA
Nästan 5 år användning av appen
teelaunch svarade 11 juni 2022

Can you please email me at christopher@teelaunch.com, I'm the founder, I cannot find your account from your store name and I assure we can fix this and get you going today ( ...

13 december 2018

If you want to lose customers, items to ship weeks overdue, and dealing with customer service so horrid you'll want to tear your hair out, you've found the perfect print on demand company.

Thessalonike
USA
Nästan 5 år användning av appen
9 november 2018

They don't give accurate shipping times. One of their printing facilities was affected by a hurricane weeks ago yet they've continued to take orders for the items they knew they wouldn't be able to fulfill anytime soon without telling sellers but continuing to charge them when those orders come in. Now we have orders that have been stuck "in production" for two weeks and angry customers.

Sic Tranist Gloriaa
USA
Mer än 4 år användning av appen
17 maj 2022

I worked well for years. I just updated the app and my existing order is gone. I'll have to refund the customer. Going to go with another vendor.

Art of Kristian Kabuay
USA
Ungefär 4 år användning av appen
teelaunch svarade 29 maj 2022

I am so sorry that you had trouble with this order, I was able to resolve your issue with the app and I verified and the order was received by the customer.

28 oktober 2020

After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG

99 Wake Up - (MT VN)
Vietnam
Nästan 4 år användning av appen
7 december 2018

Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work.

If you are selling worldwide, I would not suggest Teelaunch as your POD partner.

VikingsBrand
Serbien
Nästan 4 år användning av appen
16 januari 2024

BE CAREFUL! Exercise caution when dealing with TEELAUNCH. While they may fulfill a few orders promptly, ordering in more than a few orders poses a risk. They struggle to meet deadlines when you start submitting more than a few orders and to exacerbate the issue, they enforce a 10-day no-movement tracking policy. This means they acquire the tracking information but don't dispatch the item to the ...

Teegarb
USA
Mer än 3 år användning av appen
teelaunch svarade 25 oktober 2024

Thank you for bringing up your experience from January 2024! I'm excited to share that we've completely transformed our blanket production since then. We've expanded to two ...

21 november 2017

I ordered a t-shirt sample with my custom design on it 3.5 weeks ago (Oct 29th) and still have not yet received it. I've been told that Asentia shipping does not track once in Canada (from the US) and there is no way I would expose my (Canadian) customers to this kind of service from an integrity perspective. I was very excited to use TeeLaunch for my business / site which planned to launch last ...

Keeks Cruz
Kanada
Ungefär 3 år användning av appen
15 april 2022

I have been happy with the quality of the products but after the update, all of my products and account settings are gone and I have an order to place. I need this fixed or I'll have to find another supplier!

Intentionally You
USA
Mer än 2 år användning av appen
teelaunch svarade 29 maj 2022

We reached out to you to offer our solution but you had already decided to move on to a different vendor. We take full responsibility for the issue and let us know if there ...