teelaunch: Print on Demand

great guys thanks,, thanks once again

Excellent so far, I've only been using it for a few days, I haven't ordered anything yet, but I have uploaded my images and imported the products to my store without any issues, love the user-friendly format, unlike other apps I have tried.

prices are higher than what their description says, only accepts PNG files larger than 2400px for a t-shirt which is just a ridiculous size compared to most photos being half of that. This app isn't for me, I will find another one like it.. hopefully better.

This app just sucks! The UI in the app is unbearable and i can't even look at my orders, There are plenty of other print on demand apps that are way more better than this. Would not recommend unless you want your brand to go down hill!

Love it. It is very easy to use. And that they automatically fulfill the orders is amazing

Great App. Does exactly what it says & MORE

Now that I've figured out a couple things ... it's great! Looking forward to the relationship and the great product selection. HJ

This is an amazing organization that provides awesome opportunities as well as great products for millions of people!

Very disappointing service and very little support. We responded to the email introducing Teelaunch and stated we would like to use it and didn't hear from anyone for nearly a month...and they are the ones who wrote to us first! We had to follow up our own request to hear from someone.

Once we got the app installed and prepared to post products, we realized there is no product information other than color. We both wrote and called trying to find out about fit and fabric weight/materials, and have hear from no one for almost two weeks now.

BE SURE TO REVIEW PERMISSIONS BEFORE INSTALLING

Turnaround times are 5-7 business days *from the time they enter production* which is much longer than average for same product types.

All orders are also placed on mandatory 24 hour hold before being processed, adding further delay.

TeeLaunch is requesting an extremely high level of access & authority which is completely unnecessary and unrelated to their stated function. This includes access to ALL customer data whether related to TeeLaunch orders or not, control over all pages, the ability to create redirects and modify shop coding.

Support's first step was to demand even further control.

I placed three initial orders. The orders were pushed to TeeLaunch and appeared under the orders tab in the app. However, shortly thereafter I received a message insisting that the shop's master fulfillment setting be changed to "Automatic" or the orders would not be processed. Three days after the initial order was placed it still had not progressed from pending to production.

As confirmed with Shopify support, this is not only unnecessary but highly unadvisable. TeeLaunch's API already had authority well beyond what was needed to create products, receive, process and fulfill orders. Further, the only legitimate difference between "Manual" and "Automatic" master fulfillment settings is whether the shop owner/staff need to click 'Request Fullfillment" prior to the order being pushed to the app.

Pressed on the issue, TeeLaunch support staunchly stood by the requirement and refused to fill the orders until it was done.

When the extent of the permissions granted to the app were reviewed, I confronted support about the extremely suspicious degree of access & authority and asked their reasoning.

I received a one sentence response: "I can delete the app."

Strongly advise any shop against installing this app until is reviewed further by Shopify and requested permissions are curtailed to necessary and applicable functionality.