teelaunch: Print on Demand

Excellent to work with and fantastic platform for uploading designs.

TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.

My store is yet to be lunch to get my customers view about the quality level but so far as to how easy it is to use,I would say so super and great

Like one of the reviewers, i have been using this for a couple of years. Then they made an update and I was never notified until one of my orders never processed. I too was told I had to create a new account, only to find that my items i created were no longer in the app, but was assured when an order was placed it would sinc that product. There use to be an easy option once the product was create to push it to Etsy. That is now gone also. It was free and easy to use and now I have to pay for another app that will connect my Shopify items to Etsy. When I downloaded that and got two orders, one of the tumblers on each order was the wrong one...correct on Etsy, wrong in Shopify and TeeLaunch. I was asked if I had changed the SKU's. I haven't touched any of my listings in over a year...SKU's are auto generated...have no reason to touch them unless I intentionally don't want to get orders. Needless to say, the last couple of weeks have been a mess!!!

Teelaunch is a fantastic addition to my store! (For the record, I didn't have a fairytale first order with them and now I'm glad of it. ) First of all, all I wanted for my printing purposes was to have a few custom items available to support my store. Where other apps require you to upload your entire store first to their site, teelaunch was designed to work inside of Shopify and the process works perfectly. Also, customers and I love the automated order tracking and fulfillment process. The process is seamless. Also, I chose them for the price and selection too. Since I uploaded the app, I've been going back and forth daily with teelaunch with the entire staff and they have all been extremely helpful in answering my questions. I don't even have to leave Shopify to chat with them! So, I decided immediately to order mugs and stickers as a sample order and test the system. I had printing issues on both. I also had a customer's order in process, so I was anxious that they might receive a lesser quality print. I removed the product and immediately contacted teelaunch. Dave and his team immediately set out to do everything he could to set things right. My customer received the mugs before any corrections could be made, and they were just fine so that was a relief. I received my replacement mugs shortly after and all were perfectly printed as the preview image assumes. I released the mugs again on my site in confidence that this was a one time issue. As for the stickers, I'm now working on correcting that issue and we're in regular communication. I was also happy to see that their designers made a conscious effort to acquire a quality image for yet another item I'm working on. This is a newer company, so there is always room for improvement - that's the easy part though. The product is good, the selection is diverse, the service is awesome and this app was made for Shopify like no other that I've used.

teelaunch offers products that other POD suppliers don't at very reasonable prices. The cutting boards and doormats really help to round out my offerings. Most importantly, their customer service has been very responsive and they do a terrific job! Recently they spent most of a day walking me through an issue that, as it turns out, wasn't even on their end. Highly recommended!

Great. Lots of colors is the advantage, and good prices.

Fast fulfillment times, great support, and wide range of products offered. Chris and Kristy are both great to work with.

Terrible app.They've gotten so many orders wrong that I've had to refund multiple customers. I've lost WAY too much money from this. It doesn't deserve constructive criticism. It deserves to be broken down and rebuilt when the developers get their minds right. It constantly removed products without warning, and a lot of their electronics don't work and break easily. Avoid.

Just stared using it but excited to see what other products that it can bring me to take my page to a whole other level.