teelaunch: Print on Demand , 639 則評價

Terrible app.They've gotten so many orders wrong that I've had to refund multiple customers. I've lost WAY too much money from this. It doesn't deserve constructive criticism. It deserves to be broken down and rebuilt when the developers get their minds right. It constantly removed products without warning, and a lot of their electronics don't work and break easily. Avoid.

teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK
teelaunch ERROR: Please browse for a file before clicking the upload button. OK

UPDATED and Angry: my last experience where someone ordered something on the 11th, contacted teelaunch and spoke to a dave that told me its school time so its harder to get things out. The customer ordered it on the 11th to get it in fast shipping time like every other person ordering something does. Well Dave told me on the 21st 24-48 hours. Guess what, 48 hours AND STILL not shipped. Worse experience ever. Never use again and I recommend to use anyone else but this company

UPDATE: Wow they ship super fast. Absolutely amazing quality. They just really need to add more products

Couple things, first off I want to say this is the most SEAMLESS clothing integration there is for shopify. And its nice creating products; wish you could add more than 1 design on the front or back of the shirt. Multiple uploads is not an option.

You would have to edit your file in PS or AI or whatever you use to get it to work with a lot of logos or designs on the logo. They need some more items in the store for me to rate it a 5 star. I hope they are screen printing and not digital prints.

No hats or beanies???

App very user friendly, easy to use, site professional. Thats about it.Then the problems began:
* no show of the first order placed on the 1st June,
* tracking number provided NOT valid,
*have an upcoming event - will NOT use this company
*conclusion - disappointed

TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.

Not only is the quality bad, but the customer service is HORRIBLE. I made an order literally an hour ago by mistake and they claimed to have made it and SHIPPED IT OUT! dont use their app.

I am not impressed with teelaunch. Placed an order on 11/22, sat Pending for 3 days until I emailed them. Now 15 days after the order was placed, still sitting in production status. This updated system is a horrible experience. I recommend other POD over this one.

I really hate to write a bad review on any business but I want to help any other business of making career suicide ..... because if you add this app to your store it will most definitely end up ruining your reputation/ good name.

Shipping takes FOREVER ..... no matter what/when you order.

Once our customers have recieved the long awaited items ...... only to find they are not even correct.

Quality-control .... Not sure if this company has ever hear of the phrase quality control. The items came with the stabilizer on the fronts of some of my customers products .... lucky we do embroidery also and I knew what to tell my customers to do.

Customer Service was email after email = nightmare. You get quick responses and then when they know something is wrong ....... you get NO RESPONSE. Your profits are completely eaten up by time spent on each order.

They offered to resend products which my customer agreed to wait ..... the new products also toooooook FOREVER to receive. I emailed them asking when they would be in and the owner told me that ..... "oh they might be at my house" ..... only 1.5 months after ordering initially. We received the new order and it was WRONG AGAIN .... emailed the owner saying hat didnt come and got a quick response telling me "LOOK INSIDE THE BAG" looked inside the bag only to find out it was the WRONG COLOR ..... now no response.

Communication / Customer Service is completely lacking. Also the products are cheaply made and sent incorrectly with NO quality control.

They also offered to refund me because I ended up having to refund my customer because it took so long. They said they would refund the cost + profits lost (which came straight from the owner) and NOTHING. Which isn't even that big of a deal .... but they are a company who's word means ....... NOTHING!!

Save your customers / yourself the headache.

I would not recommend them ..........!!!!!

Also the design tools are not easy to use ..... you have to have other software in order to create your products (if you are a beginner it may not be the greatest). There are others print on demand companies out there that you can design it right in the app. So the ease of use with the teelaunch app ..... is not the greatest.

I will also add both times I have had the app installed on our multiple sites they have lied about where they are located. Who really cares / why is it that big of a deal.

Communication is poor between merchants and developer. Lost entire inventory when I attempted to “update” my app. All the products are still in my store, but they’re no longer in the teelaunch app and if someone buys one, guess what. Nope. Solution: recreate all my inventory one by one. Are you joking?! STAY AWAY! They’re a middleman anyway and in less than 8 hours ive already sourced replacements for many of their items. Of course they’re all cheaper which is great news for me.

Update ruined the ability to size images on shirts