
teelaunch: Print on Demand
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Características
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Ubicados en Estados Unidos
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
14 de agosto de 2015
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Print on demandFunciona con
Etsy, Customilyteelaunch te permite iniciar tu negocio soñado sin costos iniciales en minutos.
La misión de teelaunch es ayudar a los propietarios de tiendas Shopify a lanzar y hacer crecer sus tiendas de comercio electrónico. Shopify es una plataforma increíble que te proporciona casi todo lo que necesitas para iniciar tu nuevo negocio. La única pieza que falta son los productos reales para vender. Ahí es donde entra teelaunch. Nos encargamos de todo el problema de crear productos para tu nueva tienda. Todo lo que vendemos se imprime bajo demanda, lo que significa que lo único de lo que debes preocuparte es de crear los productos. Nosotros nos encargaremos del resto.
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Producción mundial: Haz que tus clientes reciban sus productos más rápido.
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Más productos: Trabaja con nosotros y no permitiremos que tu marca se estanque.
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Experiencia: Hemos estado alrededor por un tiempo y sabemos exactamente lo que estamos haciendo.
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Precios
teelaunch podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Gratis
Gratis
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Todos los cargos se facturan en USD.
631 reseñas
Been using Tee Launch for years and would recommend to anyone who hasn't got the funding and physical space to stockpile large quantities of items. On top of an easy-to-use, plug-and-play Shopify app, Tee Launch also has really good customer service. They just recently helped me out big time with an issue and the care was fast, personalized, and crucial.
Thank you so much for your feedback! It warms our hearts to know our Customer Service team was able to assist you. We genuinely care and are always here to help!
No good for international orders. They used to be really good with great support, but now with rising shipping costs and VAT rules for Europe and the UK it's no longer worth it. Not all their facility's can give the IOSS number needed by couriers to ship to Europe or the UK so customers may get charged customs fees and it causes big delays with orders. This is not a problem with other POD companies that I use. My last order from Etsy came in over 2 weeks ago and at the time of writing the order still has not been shipped, and it seems that there is nobody at support during the weekends. Sadly I will have to find alternative suppliers if I want to sell outside of the USA.
I genuinely apologize for the hiccups with our international shipping. Good news: we're actively exploring more options, including introducing FedEx International Connect. Plus, I've been in touch with the facilities about the IOSS numbers and am doing my best to ensure they're accepted. Also, we're in talks with our main printing partner, who has centers in the UK and Czech Republic, to offer more of their fantastic products. This means fewer shipments from the US! I truly hope you'll stick with us and allow us another opportunity to make things right for you. Thanks for your understanding!
Oh boy, I really wanted to like this app. I downloaded it today, launched 1 product and immediately had issues. With jewelry, they send a text box for customization. Well you can't select the finish until you add the name into this unmarked box. The box is also located just above the add to cart button. Somehow they have it locked down that you cannot change the order of any options for this product. You cannot take the box out, label it or list it first. This is confusing as everything is grayed out until that box is filled. I contacted customer support and was told it was a shopify issue (I spoke to them first) and that I should just put a note in to fill out the box first. I'm sorry I have to just deal with the bad coding? Uh no. This is my business and if you cannot correct something to make it functional, and let's be honest, correct, I don't think we can be in business together. First day 2 hours, waste of time. If they contact me regarding this and fix the issue I will update my review.
Very sorry for the issues, I've reached out to you this morning to figure out how I can resolve this for you.
When utilizing a service like Teelaunch, there are important items to consider. Having an integrated app, a large catalog selection, and the manpower/facilities to fulfill & ship orders timely are the first things that are accessed. But one thing that most businesses overlook is how will the company respond to problems?
It is inevitable that mistakes or systems issues will occur, packages will get lost or stolen, and sometimes the product itself will have an error. The key to making it through those rough spots is having a true partner in your business, that cares as much about your customers as you do. That's hard to find in the Print-On-Demand space, and I'm so happy that Chris (the owner) takes this aspect seriously at Teelaunch. I especially want to recognize Anthony, who has been my contact whenever I reach out to support.
As a business owner, I want to know what's happening behind the scenes when there is a problem, because that arms me with facts/information to help my customers. A lot of providers will just give you bare minimum responses, without specific details, and that is not helpful at all. But Anthony will make sure that I know what really happened, and work with me on options to make it right (both for my business and for my customers)! He has even gone so far as to offer me a kind word when I was having a rough, stressful day to help me keep going.
Thank you to Chris, Anthony, and the rest of the Teelaunch staff for offering products that the market wants, and for helping me to grow my family business. And most of all, thank you for being there with me to celebrate the wins, and resolve any issues/concerns when they arise. I'm glad to have you as a partner!
To all those reading reviews... I want to express how exceptional both the product and customer service at Teelaunch are. I initially ordered some metal art samples and I was pleasantly surprised by the top notch quality. Honestly, I wasn't expecting such an impressive outcome, and I was so thrilled that I couldn't help but show everyone for an entire week how wonderful the product was. However, I did encounter a shipping problem along the way. Luckily, my customer service representative, Anthony, was there to assist me. He was incredibly personable and went above and beyond to resolve the issue. His communication skills were outstanding, and his positive and uplifting attitude made a significant difference. I couldn't have asked for a better partner for my store. I want to extend my gratitude to Teelaunch as a whole, and especially to Anthony!
Acerca de esta aplicación
Fecha de lanzamiento
14 de agosto de 2015
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Print on demandFunciona con
Etsy, CustomilyCreada por teelaunch
Acerca de teelaunch
Calificación promedio: 4,4
8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
808 N West ave, Sioux Falls, SD, 57104, US
Soporte técnico
Enviar un mensajecustomerservice@teelaunch.com
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