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家族经营的按需印刷，经过几代人的完善。
我们处理每一个步骤：印刷、包装和全球运输，让您可以专注于创意和业务增长。我们对质量的承诺体现在每一件产品中，经过数十年的工艺精炼。 体验时间考验的技能和家庭价值观为您的按需印刷之旅带来的不同。加入teelaunch，将您的激情转化为利润。
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包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Customily
- Etsy
评论 (109)
I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this).
I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!!
I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable.
I've tested other POD providers, and I think Teelaunch's customer service is the best
Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.
I have had so many issues with this company. I've been with these guys for 3 years and I sell 80 to 100 signs a month. They wont do anything to fix the problem. I've had 3 damaged signs this month. They package these signs in thin cardboard sleeves, its honestly a joke. I've talked to other sellers and they are having the same issues. They make you jump through hoops get a refund. They use a company in Louisiana. Also when I complained before the CEO was supposed to contact me but he blew me off. This company is the worst when it comes to customer service. I've been looking for a metal company unfortunately they are hard to find. The moment I find one, I am out. So if you expect to use them, prepare for big losses because you will be refunding $200-300 orders back.
This is Christopher, founder of teelaunch. First, I want to sincerely apologize for not reaching out sooner - there was a communication breakdown on our end. As a long-term partner who's been with us for 3 years, you deserved better communication from me.
I want to be transparent about our metal signs production. As I've mentioned before, these are produced by a partner factory in our extended network. They face the complex challenge of balancing three key factors: cost, speed, and quality. They've done extensive analysis to find the current sweet spot - while thicker metal would reduce bending issues, it would significantly drive up costs for our sellers. Similarly, sturdier packaging would substantially increase packaging time for each individual sign, slowing down production considerably.
We've successfully sold hundreds of thousands of these signs with a very small percentage of issues. When problems do occur, we always make it right with either a refund or replacement. However, I should note that the claim process for replacements or refunds is actually set by UPS, not us, and unfortunately we have no control over their procedures.
I know this may not be the perfect solution for everyone's needs, but this is the current product offering our factory partner has optimized for the majority of our sellers. We truly value your business and feedback, and I appreciate you giving me the opportunity to explain the situation.
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