These guys are great. Had only mediocre results with other DTG printers. While Teescape lacks a little in selection and custom branding, their pricing and response to orders is probably the best I've seen. Look forward to them growing out their offerings!
Can't go wrong with Teescape. Also, Jeff is the man.
Aircraft Mechanic Shirts Com
I switched to Teescape after having horrible experiences with other shirt fulfillment centers. Plus I needed a tan shirt for my military customers and teescape had that.
Here's why Teescape gets 5 stars
* Competitive pricing: Their pricing is on par with other printers but it's important to keep in mind that you get what you pay for. Yes, you can find cheaper printers out there but you WILL have problems. Those problems end up costing you time and money with customer service issues.
*Awesome customer support: Jeff and Matt and on the ball when it comes fixing any problems that might come up. They also keep me in the loop when changes are happening which I find very helpful. Other fullfillment companies leave you in the dark.
*Awesome print quality:Don't take my word for it. Order samples from a few places and compare. The shirts actually arrive how they looked on screen. Not shrunken down like some other printers.
*Quick turnaround. Right now they are turning my shirts around in 2 days and sometimes the NEXT DAY! That is unheard of. Granted, it's not peak season right now but even during peak season, they were shipping in 4-5 days.
*Easy mockup and product generator. Create multiple products with the same design easily. My only wish is that Teescape would improve the shirt mockups to higher resolution. The current ones are good but they could be slightly improved. **EDIT** After posting this, Jeff reached out to me and has since updated the shirts I use (Gildan) with high res mockups! They look even better now! Thank you!
YAY TEESCAPE! I'm so thankful for Teescape! AWESOME customer service, so reliable and kind with their communication. What a breath of fresh air! If you are looking for a dependable teeshirt fulfillment service, Teescape is the way to go!
Holidays are tough for everyone within the world of retail.
I experienced the most difficult holiday of my life (so far) because of my old teeshirt provider's lack of service. My old provider left me in the dirt, right before Christmas, to handle half a months worth of orders that they were just not fulfilling. The old provider literally just ignored my emails. Dealing with their dead end service while customer emails piled up was not fun for me to say the least.
Finally, after countless emails to my old provider, I began my search for a new provider. I consider myself blessed by angels because I was fortunate enough to discover TEESCAPE.
I came to Teescape with a hefty amount of unfulfilled orders and Jeff took care of me. The entire process of getting all my old orders transferred to Teescape was so much easier than I had anticipated. Jeff took my exported orders sheet and worked his magic on them. Everything was organized, created and sent out within a week, and then he sent me all of the tracking numbers to send to my customers.
Finally! I had something to tell my customers.
I am pretty positive that all of them received their orders before Christmas as well.
That whole interaction could not have gone better, and I am so so so grateful for Jeff at Teescape for helping me get all of my customers their product before Christmas.
You're the real MVP Jeff! Santa's got nothing on you ;D
10/10 will be using Teescape again! Thank you!!!