Teescape Fulfillment
Garment Printing And Fulfillment
Spécificités de l’application
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Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify
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Vitesse testée : aucun impact sur votre boutique en ligne
Galerie d'images en vedette
Détails de l'application
Teescape Fulfillment
Date de lancement
Teescape Fulfillment
Date de lancement
Installation gratuite
Printed T-Shirts starting at $7.50, Shipping starting at $3.00
Avis
La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
Liste des avis
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ChinSurfers
Emplacement États-UnisTemps passé à utiliser l'application Environ un anI really cant say enough about Teescape. Ive tried many POD, Teescape's pricing, ease of use and CUSTOMER SERVICE is AMAZING!!! Any time I have a question, they reply in record time. I recommend them to anyone.
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That's A Cool Tee
Emplacement États-UnisTemps passé à utiliser l'application Presque 3 ansI don't understand why this app doesn't have a higher overall review rating. I've used just about every POD out there. In the past 2 1/2 years, thousands of orders they've fulfilled for me, and thousands of raving 5 star customer reviews, I can say with absolute confidence, that Teescape is by far the best in the industry. Sure, like every other pod out there, you'll occasionally have a printing error or defective garment. However, on the rare occasion that it happens, and I do mean rare, Teescape has always been quick to respond and quick to fix the problem! So, if you're looking for a flexible POD with a good selection that has amazing print quality, fast turnaround, excellent prices, and superior customer service, I can't recommend these guys enough! Thank you, Teescape, for all that you do! You guys are truly the best of the best!
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Rumbling Thread
Emplacement États-UnisTemps passé à utiliser l'application 8 joursBtw, this is my first review ever. So I wasn't going to even bother, but everyone deserves to know what they could be dealing with. Especially after their replies. **PLEASE READ** I received my sample order composed of three t-shirts, two of which had clear printing mistakes (missing/cut off elements). I was angry (obviously) because how could 2 out 3 of my t-shirts had such an obvious mistake? Where was Quality Control? I tried to call them first, but all I got was a sound as if it were disconnected. So I sent the email, pointing out the mistakes, providing photos, etc. A truly disappointing customer type of email. I'll definitely own to that. Their first email (from Ben) had already a tone with me. Asking me to point out the "obvious mistakes" (yes, he used the quotes). This is after I included the photos zooming into the area where the mistakes were visible. At this point, I'm beyond angry. Also, their phone number didn't work. My reply to Ben was that I was furious, and asked about a working phone number and that I wanted for this to be looked into by a manager. The response from Jeff (manager?, owner?), was that they were giving me a refund but because of my "angry tone" they didn't want to work with someone like me, so they disabled my account. That I appeared to be a confrontational person. No, I'm not making this up.
Instead of an apology, I got blocked. TLDR:
Do you want quality control? Don't use Teescape.
Do you want quality customer service? Don't use Teescape.
Do you want to get blocked by being angry because THEY didn't deliver what I had paid for? Then yes, maybe use Teescape. *Of course, they'll probably reply to this saying "your tone was angry, blah blah". But I can at least openly admit to that. Why was I angry in the first place? Oh yeah, because they skipped quality control. Also, because customer service didn't even look at the photos I had sent and replied with their own tone. So was it wrong to be mad? Shoutout to Ben and Jeff, thanks for the terrible experience. I hope this review isn't too angry-sounding for you! :)Réponse du développeur
1 octobre 2021In the custom printing business, a very small percentage of shirt can have various problems, whether due to machine malfunctions, the way the artwork was designed, or any of a number of other factors. In all cases, we work sellers to resolve issues and create the best experience for both the sellers and their customers. Unfortunately, when there's a tiny issue with a tiny design element on the very first sample order placed by a seller, sometimes rather than working with us to find a solution, they prefer to rage about wanting a refund and how terrible we are - all over a couple (yes, 2) shirts. We apologized and provided a full 100% refund before they posted this review.
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