Teezily Plus

The service is awesome, I am working with TZ+ since its launch, they maintain super quality , prices is also very affordable and the best thing is if somehting went wrong with your order they will reprint and sned it agian and again, so there services is more than 5stars.
Thanks for the service
Love TZ+

The app does exactly what it is supposed to do, is easy to use, and the support is personal, fast and reliable.

Teezily is hard to judge. 2 stars seems fair at this stage as their pros are very high but their cons are so bad that they are still for me behind some major POD platforms. That's a real pity because with very easy little changes to implement in the way they operate and in the awful way they approach customer service, they would clearly be the best POD platform in Europe.

Pros

- The mockup tool is fairly easy to use.
- The Production team is really professional; quality of print is in general very good.
- Shipping times to Europe/US are great.
- And the best for the end, their prices are unbeatable.

Cons

- One of their weakest point is probably their Customer Service. They are either terribly slow or never come back to you. The ease to get documents such as invoices, products information (brand, composition, size guide etc.) or help in case of technical problem ranges from extremely hard to impossible. The only human being working in this department signing his message with his name was Stephen (but he's gone) and now the communication with CS is slow, cold, impersonal are rarely helpful. It really looks like nobody's in charge and it looks frankly bad.
- The quality of product is most of the time ok but not always. I received once a Large Navy Hoodie that was ridiculously thin and small sized. You have no visibility on what you send to your clients in term of brand/quality.
- You can archive but cannot delete your creatives which is really annoying and confusing when ordering manually.
- Their mockup tool does not allow you to centre or align your creative properly.
- Their range of products is not the widest (e.g no mugs, hats, bags etc..)
- No possibility to get access to your invoices online, meaning chasing the Finance department for weeks to get them. Nerve wrecking…
- Last but not least, Teezily Plus does not provide a white label service as most POD platforms do. Teezily Plus address is mentioned on the packaging as the sender address. Teezily might benefit very little from this and this is clearly very harmful to Shopify sellers. Awkward...

Very reliable company, we used their app for thousand of orders, customers are very happy with the quality, and with the process time wich is very fast, they also resend for free if customer didn't get the item without any question.

Great app, easy to use, the support is great, and the delivery very fast, i recommend!

A wonderful and reactive Team. The best way to sell print on demand products in Europe!

Best and the most cost effective Print on Demand provider on Shopify i must say. They have really fast shipping times and no complaints from my customers regarding the quality of products or shipping times. Over the top they have a great support team that reply's almost instantly and helps you with any problem.

I've been used teezily plus for 2 years in europe now, they are the best by far, the app is easy to use, processing time very quick (sometimes 48h) delivery within 5 days in most cases, free tracking for hoodies and sweatshirt for some countries, awesome support, very happy to work with them.

Teezily+ est vraiment l'appli qu'il vous faut pour du POD. Les produits sont de très bonnes qualités, les prix TRES bas, les delais de livraisons en France, courts. L'application en elle même est facile à prendre en main, bien optimisée... Pour finir mention d'excellence au SAV, le moindre problème est réglé en direct sur Facebook par le staff ( j'ai eu une réponse en 30mn un dimanche...).
Bref, application incontournable pour le POD en France.
Merci

No updates, and the app is very buggy. It's a shame because they have no concurrence in Europe with their price.
The support is too slow to answer. Pushing the product may take 2 hours. It doesn't even send a confirmation, so you push it 5 times, and when you come back 2 hours after, you see 5 different products.
No update in 6 month, with all those bugs, and a support that is very slow to answer, it seems that Teezily Plus was just a brillant idea they are letting on stand-by.