The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We are a wholesale company and we were looking for an app that would bypass shopify's retail checkout and this was the perfect app to do it. Ankit, the developer helped me add the app to our website, which I appreciated very much because we were on a time crunch to launch. Also, any problems or questions I had Ankit would fix and get back to me right away. Ankit was great to work with and would highly recommend this app if you are looking for a seamless checkout.