Tepo Custom Product Options
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Very easy to use - does exactly what I need it to do - enough options to be really flexible but not overwhelm. Very quick support (user error not the app) - highly recommend!
I’m disappointed with this app. The support is unresponsive, and I encountered several urgent issues that needed resolution for setting up my store. The inline button feature is buggy, and the input number field allows special characters, which is not ideal. Because there was no support to help with these problems, I had to switch to another app. Overall, the app provided a poor user experience. I expected much better.
Hello Alex,
Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.
If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Tepo Support Team.
Hazel was so helpful and patient with me so appreciate the help!
Very Good Services
So far it's been great!
We ran into a small snag and their support/tech team resolved it within a couple of hours.
Good
Great so far....
Cette application est vraiment bien faites, beaucoup de possibilités même avec la version gratuite. Le service client est très réactif, j'ai eu besoin de leur service pour personnaliser les couleurs en CSS, le monsieur qui m'a aidé a été très compétent et rapide. Je recommande complètement cette application !
Très fluide et facile d'utilisation, les informations sont claires.
Nous vous remercions sincèrement d'avoir pris le temps de nous faire part de votre retour d'expérience très positif. Nous sommes ravis d'apprendre que vous avez trouvé notre application fluide, facile à utiliser et que les informations vous ont semblé claires.
Nous continuerons à travailler sans relâche pour améliorer constamment l'ergonomie et la clarté de notre application, afin de toujours mieux vous accompagner dans l'utilisation de nos services.
Merci encore pour votre fidélité et votre soutien. N'hésitez pas à nous faire part de toute suggestion d'amélioration, nous serons ravis d'y donner suite.
Very Good
Thank you very much for your positive feedback!
Please feel free to reach out if you have any questions or suggestions. We're more than happy to assist you further