Tepo Custom Product Options
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Omtaler (639)
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Etter vurdering
Thank you very much for your quick and efficient help.
User friendly and great customer service! Was a bit confused on how to customized some options, but Hazel replied very quickly and helped me fix and adjust everything I wanted to!
Very easy to use - does exactly what I need it to do - enough options to be really flexible but not overwhelm. Very quick support (user error not the app) - highly recommend!
Alles was man braucht machbar je nach Plan verüfgbar
This is a app perfect for store with multiple option. Thank you for Help Desk Hazel for her prompt reply. The issues fixed really fast!!
So far it's been great!
We ran into a small snag and their support/tech team resolved it within a couple of hours.
It helped me a lot
I’m disappointed with this app. The support is unresponsive, and I encountered several urgent issues that needed resolution for setting up my store. The inline button feature is buggy, and the input number field allows special characters, which is not ideal. Because there was no support to help with these problems, I had to switch to another app. Overall, the app provided a poor user experience. I expected much better.
Hello Alex,
Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.
If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Tepo Support Team.
Amazing experience so far, so glad I changed apps to Tepo!
One of the best apps so far very easy to use