Qikify Custom Product Options
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Support Team is amazing, had a issue occur and they dug into it. Just keep in mind the time zone difference!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
The app's fully customizable and rich features have greatly enhanced the shopping experience for our customers. It has positively impacted our sales with the custom charge options, increasing conversion rates and order values.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Super Helpful, I was having a storewide issue and Hazel was able to completely fix it all for me in the matter of minutes. So glad I was able to get it resolved. Awesome app.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
反馈及时，解决的很好
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Hazel and the team did a great job helping us out! They were professional, efficient, and made sure to resolve our issue!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Parfait ! Enfin une application qui correspond à mes attentes recherché! Et une équipe d'aide au TOP !
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
So far I am LOVING this app! I was using a different app but it kept creating new products every time I went in to make any changes to my options or added more products. The only downside I had with this app was that it didn't change the image whenever you made your selection. I was afraid that this would cause confusion. After a little bit of research, I found that the setting would need to be updated by support. I reached out to support and Rosa replied within just a few minutes. She was able to assist me in getting that feature enabled for my options and I am now even happier with this app!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
I previously used another similar service for my store, but they had issues with additional product options being created as separate products. This was very inconvenient, especially when running promotions or discounts. With these guys, this problem does not exist, and that is very valuable.
They also have excellent customer support. Some of my options were glitching, but they really tried to solve the issue and did it quite quickly. They stayed in touch every day during the process.
Thank you for the service and the great work!
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
App is so so. When you have issues — they share screenshots without full instructions. When you ask for a call for a quick screen share session, they'd rather waste hours upon hours on meaningless chat messages vs. one simple call. We are a business, a paying customer. The least you can do is to set a conf. call. Insane. Will look for another solution.
p.s. They use crisp for customer live-chat which is beyond buggy. Use intercom.io to provide decent chat experience.
Hello there,
Here's Qikify Product Options team. We wanted to reach out and check in with you about your recent experience with us.
We understand the situation was frustrating at first. While our standard support channels are live chat and email, we arranged a Google Meet call and fortunately we were able to connect and resolve the issue quickly during that call. We're glad we could work through it together and get things back on track without further delay.
Regarding your comments about the chat tool, we truly appreciate you taking the time to share your feedback. It has already been forwarded to our product team so they can review it carefully. As our team is still relatively small, changes like this can take some time to plan and implement, but we’re actively researching options and working toward improving the chat experience in the near future.
If you have a moment, please let me know if everything has been running smoothly since our last conversation. I’m always here if you need any further support.
Warm regards,
Qikify Team,
Nice app, it does the job perfectly. With an excellent customer support.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
