Custom Product Options Variant
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This app has been an amazing find and more than that the support team have been great in helping me get set-up quick! The customization options are endless and really intuitive to use! Great experience overall and can't wait to do more with this great tool. 100% recommend this!
Hello there,
Thank you so much for your glowing review! We greatly appreciate your positive feedback about our support team.
Your recommendation means the world to us, and we're grateful for your trust. Please don't hesitate to reach out if you have more projects or need further assistance. We're here to support your success every step of the way.
Thank you for choosing our app, and we look forward to being a part of your continued growth.
Best regards,
Exactly what we were looking for. It is so easy to use and bonus point, a great team is there to help you via a chatbot if you have any concerns! Love it :)
In fact it is 1-star, but since I don't trust 1-star and 5-star reviews, I am writing 2-star one.
After installing the app, I didn't see any color swatches, despite applying all the steps in the manual. Then I connected to chat.
1. They asked store access.
2. After that they told me "that feature (only color swatches" are in their list, but not exist currently.
3. They told me that I can remove the store access whenever I want, after getting all the details about the store.
4. And they tried to sell me another app of them.
I don't trust this app, and does not recommend anyone. I don't trust 5-star reviews as well.
Hello,
Thank you for sharing your feedback, although we're genuinely sorry to hear about your experience with our app. We value your input and would like to address your concerns.
We sincerely apologize for the inconvenience you faced regarding the color swatches feature. Your feedback has been shared with our development team to ensure we improve and have this live preview feature in our app as soon as possible.
Regarding the request for store access, this is a standard procedure to assist with troubleshooting and resolving technical issues efficiently. However, we understand your concerns, and we respect your privacy. You can remove the access at any time, and we guarantee that we do not store any sensitive data.
As for our recommendation of another app, we aim to provide solutions that may meet your expectations about a live preview feature in the app, but we certainly do not want you to feel pressured. We apologize if this came across as pushy, as it was not our intention.
We take all feedback seriously and are committed to improving our services. If you have any further questions or concerns, please don't hesitate to contact our support team. We genuinely value your input and would like the opportunity to assist you further.
Thank you for considering giving us another chance, and we hope we can earn back your trust in the future.
Best regards,
Teeinblue Product Options team
Best app I've found! So easy to use and amazing customer service.
This app is awesome, honestly there is no other app like it. I have been searching for a way to add variants/options to my products (with a price add on) and this is the first app I could find that fit my liking. It is also FREE! The support team is so helpful and responded super fast to help. Highly Recommend.
Thank you so much for your fantastic review! Your recommendation means a lot to us, and if you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority! 😊
This app really useful, especially for custom or POD business, and customer service is really good, with quick response.
I have used several different option apps but this is by far the most user-friendly, it is very easy to navigate and the support has been fantastic!
Hello,
Thank you so much for reaching out and sharing your feedback with us. Your satisfaction is our ultimate goal, and we're here to support you every step of the way.
If you have questions, need further assistance, or have additional feedback, please don't hesitate to reach out. We're here to make your experience as smooth and successful as possible.
Thank you for choosing our app, and we look forward to being a valuable tool for your needs.
Teeinblue Product Options
"Add price" feature is not working. It adds a product instead of adding a price, and it comes with a double product added on the checkout page.
Waste of time
Hello valued customer,
We would like to extend our sincerest apologies for any disappointment or inconvenience you may have experienced with our additional charge feature. We understand that it did not meet your expectations, and we deeply regret any frustration this may have caused.
Teeinblue Product Option team is committed to providing our customers with the best possible experience, and we take your feedback seriously. Your input is invaluable as we strive to continuously improve our app to serve your needs.
We are actively reviewing your feedback and exploring ways to enhance the feature to align it more closely with your expectations.
We would love the opportunity to assist you again in the future and provide you with an app that meets and exceeds your expectations. Your satisfaction remains our top priority.
If you have any further comments or suggestions, please do not hesitate to contact us. We are here to listen and learn from your valuable insights.
Can customize almost all of the option and variant I want. Great App with superb live chat support, solve my enquiry and question in second.
Incredibly helpful customer service that diagnosed and aided us in our issue when multiple previous apps had been tried and could not do that for us. Hazel in particular was instrumental to this, and we truly appreciate it. Absolutely would recommend.