TnC: Terms and Conditions Box
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I've been using the TnC App for quite some time. It was easy to set it and forget it.
I discovered today that it was allowing customers to bypass the checkbox and proceed to checkout. After validating my settings were accurate, I reached out to Chat and Zain was extremely helpful, turns out it was a cache issue, easy solution.
Thank you Zain for your assistance & making sure my T&Cs checkbox was functioning appropriately.
Highly recommend this app if you need T&Cs and want to set it and forget it!
This app has been so easy to use in my shop and makes my checkout more secure with the agreement for my membership right there where customers can't miss it. When I thought I had an issue (it was user error, btw ), they were so quick to help! Such a nice team.
Very easy to set up and love the option to format to your liking so certain things of importance can stand out!
SUPPORT WON'T ANSWER. The checkbox has been ticked by default which we didn't like. We had emailed them a month ago and still no reply.
edit: they have answered and solved the problem within 12 hours
Hi there,
Thank you for sharing your feedback. We truly appreciate all reviews—both positive and constructive—as they help us improve and better serve our users.
I’ve looked into your case and confirmed that our support team responded promptly via chat and followed up via email, but we never received a reply.
Regarding your request to have the checkbox appear unticked by default, our team provided a screenshot with step-by-step instructions on how to adjust this setting. I’ve just sent you another email to ensure you have all the details—could you kindly check if you’ve received it?
We’re here to help and would love to resolve this for you. Looking forward to your response! :)
Best,
Shahar
So easy to use and the development team is not only good, but fast and so professional. Great app!!
Easy to set up and works!
To begin, I would want to express my gratitude for the excellent customer service I received. I am really appreciative of Zain, Itamar, and Shahar for taking the time to look into the issues I was having with the checkbox and for going above and beyond to fix the problem. When I reached out, I never had to wait more than 24 hours to hear back. They work really hard and very quickly. You all are the best! Thank you.
Had an issue with the app conflicting with another installed app. Shahar was very responsive and after requesting access to our site promptly solved the issue. Amazing service, thank you Shahar.
Love this app. I always use it when we close our small business so that our customers know the dates that we are closed and when their order will be processed. This way, we can still sell our items online while we are away, and our customers are not left wondering where their order is.
It is really simple and easy to use. If you have any issues I have always found getting help really fast and simple.
Thanks so much for your great app!
Outstanding product and service on all levels. Highly recommended. Works perfectly and super easy to install and use.