Helhetsomdöme
4,7
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 30 augusti 2023

The app did not work on installation and the customer service took a long time to get back to me. By then I had found the problem and installed another app.

They seem keen to learn from this and make sure this does not happen again which is why I changed my review to 3 stars.

Bernhardt UK
Storbritannien
22 dagar användning av appen
Singleton software svarade 30 augusti 2023

Hello,
I am so sorry, but this app is based on "theme app extension" and all code from your theme is removed after app is uninstalled. Message “Log in to see price and Add to cart” you have under each product is from another app “easylockdown”.
I think is not fair to leave this review for me for somebody else mistake :/
Anyway, if you will need help with something else, just write me to support@singleton-software.com

Best regards,
Adam from Singleton software

3 juli 2023

Dear Support Team,

We are facing two issues: the support chat is in Czech despite us not speaking the language, and we are unable to contact support due to system errors. Please address these concerns promptly.

Thank you,
Pham

GOOD BUDS® - Phân phối các sản phẩm cannabis và phụ kiện 420 tại châu Âu
Tjeckien
Ungefär 2 timmar användning av appen
Singleton software svarade 5 juli 2023

Hello,
we wrote you email few days ago. We can fix your issue, but we did not get your answer. Please contact us on email support@singleton-software.com and we will check your problem and fix it like you need.

Best regards,
Adam from Singleton software