評價 (106)
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Cette application est génial, tout correspond à mes attentes. Le service clients est excellent! Le service client est rapide et très efficace.
Excellent app. Adam has been very helpful making a few custom changes for our store.
Highly Recommended
Great Customer Service.
Great app and very helpful support team! I am just getting my site together so I am sure I will need their help again in the future!
Easy to use and great support! This app is exactly what I needed to transform my Shopify shop into a B2B shop.
Thank you very much, very professional and very fast.
Hope more people will use it, a very good APP.
Had an issue when I downloaded and reached out to support. Very slow to respond. Do not expect to be able to have your issue fixed within a few days. I ended up fixing my own issue and emailed them to let them know and never got a response. Fast forward several days and I see a notification that says that this developer has been granted access to make changes to my account (without me granting access) and they have made changes to my theme and a few settings without telling me. I revoked their access and am going to report them to Shopify. User Beware. They'll let themselves into your site without permission and make changes without telling you. UPDATE: You accessed my account the same day as the request you sent (which I never approved). You did it days after I told you I already fixed the issue. I already spoke to Shopify and they confirmed that you did gain access to my account and you did make changes to my theme. They took screenshots. There's proof. Your reply is dishonest and misleading.
Hello,
we are so sorry about your issue with this app. This app make changes in your theme, to make app functionality run there, after you approve it during installation. You declined our request access, so we had no permissions to do something in your store. Anyway, if you will need any help from us you can write us to info@singleton-software.com.
Best regards,
Adam from Singleton software
Customer support is amazing, especially Adam who helped me a lot with a few issues I had when setting up the app.
new to this app and had a few little issues during set up - but customer service help to get all sorted quickly !! so far so good !
Had issues with the app for 5 hours they kept saying they would fix it be done in a few minutes and they need access to the store which did 24 hours later still not fixed and got told had to wait even longer gave up with the lies from support team
Hello,
i was out of office 2 days during this christmas holiday. I can do my best to make it work in your store now. Just let me know and i will check it asap for you.
Best regards,
Adam
intentó contactar a soporte y no tengo respuesta.
queria saber si esta aplicacion sirve para productos con variante de precios
Hello, we are so sorry about this situation, but we did not receive any support request from your store. We check emails and also chat. Please write us to email support@singleton-software.com or to chat (inside app configuration). We will help you asap with your issue then.
Thanks for cooperation.
Best regards,
Adam from Singleton software