Textbox & Textfield by Textify
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great app with amazing customer service!
Wow, ich bin beeindruckt. Ich habe heute versucht die App im mein stark angepasstes Theme zu installieren. Leider habe ich es wegen meiner komplexen Änderungen nicht geschafft die Textbox bei meinen ausgewählten Produkten anzeigen zu lassen.
Um kurz nach 18:00 Uhr (ausserhalb der Supportzeiten) eine Anfrage gestellt in der Hoffnung morgen früh eine Antwort zu bekommen.
Wenige Minuten später das erste Feedback und bereits eine halbe Stunde später hatte mir eine nette Supporterin den Code in mein Theme eingebunden so das nun alles funktioniert. Sowas erlebt man nicht oft. Ganz herzlichen Dank
I've had really good luck with clients uploading their custom artwork via this app.
Also customer service is very responsive and willing to help you through any issues that you may have.
Instável. Uso há 6 meses, ele para de funcionar repentinamente, e alguns pedidos no meu ERP saem sem dados de personalização inserida nos campos aleatoriamente.
Olá e obrigado pela sua avaliação. Houve uma interrupção na API internacional que não se deve à nossa aplicação. Infelizmente, isto pode acontecer de vez em quando, mas a culpa não é nossa. Foi por isso que houve problemas durante alguns minutos. Depois disso, tudo ficou bem novamente. Afinal de contas, ainda está a utilizar a aplicação, por isso não é assim tão mau. O suporte explicou-lhe o problema, por isso não conseguimos compreender a classificação e pedimos-lhe que entre em contacto connosco novamente para explicar o seu problema com mais pormenor.
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This app is super easy and straightforward to use. We use it for people to include card messages on their order, and it was quick to set up and looks great. I had an issue with the text box not appearing on my website occasionally, so I reached out to support. This issue was diagnosed and fixed quickly, and it was a great customer support experience. I highly recommend this app!
✏️ The best app for writing text on product in Shopify without a doubt! ✏️ Really intuitive, full of settings to customize, respects even the font of the theme and besides that the support with their admins is FANTASTIC, they made really meticulous changes for me on my website so that everything was in line with the rest of the elements on the product page. I recommend it 100% for both professional stores and new stores on Shopify. Congratulations for the work! ✨
Exellent support!
Anna is amazing at what she does. I presented my problem to her and in less than 12 hours on a sunday, she had my website fixed. Thank you Anna!!!
I am using this app for almost three months, it is amazing made my job so much easier as I am selling custom stuff, customers regularly have some requirements that wouldn't be easy to make that communication without Textfield app.
We had a non standard request which was dealt with quickly, efficiently and with the least impact on service ever! Fabulous customer service, thank you.