Textbox & Textfield by Textify
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Avaliações (92)
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Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Hi,
thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review.
If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers.
We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation.
Please feel free to reach out to us anytime at:
support@inspon-app.zendesk.com
Looking forward to helping you get this sorted.
Super schnell und Effektiv!!! Danke
This app is fantastic and the help is there when you need it! I'm so grateful!
Hi,
thank you for taking the time to share your feedback.
We are happy that you liked the experience and if you need any further help, please let us know at any time.
Thank you very much
App is perfect for what I need. Was having trouble getting the price to show and Pascal fixed everything for me! Fast and Easy!
This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.
We have used this App for over 2 years for our online car paint store. It allows our customers to input car details, so they can have custom paint mixed to their specific vehicle. The App is perfect for our needs and runs very smoothly. We recently had an issue (our end), when certain orders were being placed. Customer support was there on hand to quickly and conveniently rectify the issue. 5 Stars from us! www.paintgear.co.uk
Simple but effective! This app is easy to install, easy to set up, and support is easy to work with if the need arises! Anna from support was able to assist me with a very minor issue I had when I switched over to a new theme. My text box had stopped working as intended (making the customer type in their customization before allowing them to add their item to their cart). I submitted a ticket requesting help, and less than 48 hours later (over a weekend, I might add!) and my Textify app was back in business. I love the simplicity and cost effectiveness of this app! It saves me a bunch of time with every customized order I get, because now I don't need to email folks after their purchase to collect their color requests. Thanks for making my little hobby business run that much easier! <3
weak app
Hi,
thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed.
If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles.
We’d really appreciate the chance to look into this with you directly and help get everything working smoothly.
Please feel free to reach out to us anytime at:
support@inspon-app.zendesk.com
Looking forward to helping you out on any problem you may face.
I had a concern that customers can check out using quickview function without inputting their custom text. I contacted the app developers with a quick question.
To my surprise, they applied a fix within couple of days. Quite impressive.
The app is quite flexible and simple to use.
Shout out to Anna who handled my ticket. She was quite courteous and updated me throughout.
Really good app - easy to use. When I did have a slight problem (pretty much caused by me I think), support got back to me within 10 minutes!
Must have app if you are doing customisations.