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This is like the 3rd time Anna has helped me. She's amazing, especially dealing with me because I feel needy! LOL!
She helped me with questions on the beta version of upcharging options. She fixed my packing slip so it wasn't cluttered with info I didn't need and made it look more organized.
I can't say enough about the customer service testify offers, especially being in the states and them in Germany. This is the easiest add on to use and understand.

First class support, the app is very easy to set up (also thanks to the good FAQs/docs) and the user interface (both in seller and buyer view) clearly stands out from the competition

This app is exactly what I needed! I thought I could rely on the area in the shopping cart where customers can put a note to the seller. NOT! I should of known that everything needs to be spelled out. So I went looking for an app to help me and I found the perfect one. You'll be surprised on how easy it is to install. I did it! Shoutout to Anna who is the best customer support hero. I'd be lost without the help they've given me. Thanks!

Helt perfekt app. Så enkel att använda och prisvärd. Fick ett problem och supporten hjälpte mig direkt. Rekommenderar verkligen denna.

I was having an issue with the app showing up on my website, the developers reached out and with trail and error they finally found a solution. Now the app works perfectly!! Definitely recommend, the customer service alone is 5 stars!!

Gute App mit erstklassigem Support! Wir nutzen diese App seit einiger Zeit und hatten nun einen Fehler im System, der durch den Support schnell und unkompliziert innerhalb kürzester Zeit behoben wurde. Die App an sich, macht genau, was sie verspricht und ist einfach zu bedienen.

Fantastic customer service, you can trust that any issues you have will be addressed quickly and effectively, highly recommend.

Wir nutzen diese App schon seit längerem für zusätzliche Abfragen von Kunden direkt bei der Bestellung und sie funktioniert bestens. Als wir kürzlich etwas neues mit den Daten anstellen wollten (Einbindung in Shopify Flow), hat uns der Support super freundlich und schnell geholfen den dafür nötigen Code zu erstellen Kurz gesagt, eine klasse App mit super Support, was besonders bei dem geringen Preis eine vorbildliche Ausnahme ist :-) Herzliche Grüße an Anna und nochmals vielen Dank!

Update* The app is now working 3/5 is now 5/5. As of 25/11/2022, it stopped working, waiting on support to report back. Disappointing that is happening, hopefully, the app will regain function. When it works it is great

Seems to work, helpful support!