Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 25, 2022

the app doesnt work anymore, support says it's working again but it's not, can you please fix it? I mean, it's black friday

Nail Prophecy
France
Over 1 year using the app
Inspon Tech replied November 25, 2022

Update: The Textfield is showing up on the store. Please have a recheck.
Because of the circumstances, we will refund you the last two months of using.

Thanks

___________

Hey,

thanks for your review. Can you please forward us the link where its not working. You can send your request directly to us: support@inspon-app.zendesk.com

Once we have your link we can check your store.

November 24, 2022

Suddenly stopped working. Waste of time. Waste of money. Support hasn't helped with it either. So dissapointed

Esdee
Canada
6 months using the app
Inspon Tech replied November 24, 2022

Hi, thanks for your review, We saw that in night time there was a problem occuring. It was a API timeout. It was resolved. The error was not in the app, but in an API.

We are sorry that you had this circumstances. We will refund you the last month of using. We would be happy if we can win your trust again. Contact us for one year free of charge.

Thanks