Rezensionen (32)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
23. Januar 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

iotty.it
Italien
Etwa ein monat mit der App
TextYess hat geantwortet 25. Januar 2024

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.

Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.

Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

17. Januar 2024

Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!

Sublime Shop
Italien
4 monate mit der App
TextYess hat geantwortet 22. Januar 2024

Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!

12. Februar 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Dreamin*101
Italien
19 tage mit der App
TextYess hat geantwortet 14. Februar 2024

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions.

Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated.

Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!

19. Dezember 2023

After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!

ProLon® España
Italien
Etwa ein monat mit der App
TextYess hat geantwortet 20. Dezember 2023

Thanks a lot for the stellar feedback, your support means the world to us!
Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟

5. Dezember 2023

he idea of responding immediately to my clients on WhatsApp, even on weekends, has always appealed to me. I finally found Textyess that allowed me to do this. The thing that amazes me the most is their support, they are always available and ready to help you better train the AI Assistant.

myAGG
Italien
Etwa ein monat mit der App
TextYess hat geantwortet 7. Dezember 2023

Thank you for the kind words and shout-out, we are super excited and happy to have you onboard. We truly care about our customers and their customers and want to offer the best Whatsapp Shopping experience 💪🏼
We're always a message away for any help!

19. Dezember 2023

In just a few minutes, we were able to set up our AI Assistant on WhatsApp, and it's great to automatically respond 24/7 to all of its customers in just a few seconds. Great product!

Fitporn® - Healthy Food, Looking Good.
Italien
Etwa 2 monate mit der App
TextYess hat geantwortet 20. Dezember 2023

That's fantastic to hear, Fitporn Team!
We're more than thrilled to know that you've been having such a great experience with us. Ease and speed are our top priority, and it's awesome to hear that we're doing a good job. 🙏

13. Dezember 2023

We are very satisfied with this tool. AI answers all of our customers' questions, even the most complex ones, in a matter of seconds.
A key feature is that since we have customers from all over the world, it can guarantee continuous support, offering a 24/7 WhatsApp shopping experience for our customers.

TBD Eyewear
Italien
2 monate mit der App
TextYess hat geantwortet 15. Dezember 2023

Thank you so much for the nice words TBD Eyewear Team!
We are glad to have you onboard and strive to offer the best customer experience to your customers in any language, instantly, on WhatsApp!
Looking forward too see what our future of AI x eyewear looks like. 💪🏼

12. Februar 2024

Riccardo e Ilaria del team di Text Yes ci hanno supportato con entusiasmo in tutti i passaggi per installare il nostro assistente virtuale, siamo felicissimi di aver abbracciato con loro questo progetto di successo che ci porterà a migliorare la nostra assistenza al cliente.

OlimpoFlex
Italien
14 tage mit der App
TextYess hat geantwortet 14. Februar 2024

Grazie di cuore per le belle parole! È un piacere collaborare con voi in questo progetto, siamo certi porterà ad un notevole miglioramento nella vostra assistenza clienti e ad un incremento delle vendite tramite l'AI Shopping Assistant.

Siamo qui per voi in ogni fase del percorso e non vediamo l'ora di continuare a supportarvi nel vostro cammino verso il successo.

Grazie ancora per la vostra fiducia nel team di TextYes!

5. Dezember 2023

We receive hundreds and hundreds of messages a day on WhatsApp and were looking for an AI-based tool that would automate this task for us. We are happy to have discovered TextYess! Super tool.

Ormeshop
Italien
3 monate mit der App
TextYess hat geantwortet 7. Dezember 2023

Thank you so much for your kind words. Super grateful and will definitely pass this to our team, the problem you had of having too much WhatsApp conversations to handle manually is exactly what we built TextYess for! Thank you for making our day!

2. November 2023

Before stumbling upon TextYess, I experimented with approximately two AI assistants, and they were all disappointingly subpar. However, TextYess stands out as a remarkably well-crafted, seamlessly integrated, and impressively content-savvy solution. Right from the get-go, it's user-friendly, well-versed in our products, and proficient at addressing queries. In cases where it lacks answers, it efficiently directs them to our support team. I couldn't be more pleased with TextYess, and their attentive, enthusiastic, and supportive team further elevates the experience. I wholeheartedly endorse it.

Speedd
Italien
5 monate mit der App
TextYess hat geantwortet 6. November 2023

Thank you so much! We will make sure to keep up with the good work and become even better. We really appreciate you taking the time to share your satisfaction with the world, and we are glad to hear our service mets your expectations. 🤩💪🏼