Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
28 de mayo de 2024

Si sa che l’IA è il futuro ma vederla in azione è davvero qualcosa di scioccante. L’app funziona benissimo e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto coi ragazzi di TextYess che oltre ad assisterci accolgono sempre ben volentieri i nostri feedback

Laei Shop
Italia
4 meses usando la aplicación
TextYess respondió 30 de mayo de 2024

Grazie mille per la tua recensione! Siamo entusiasti di sapere che la nostra IA abbia superato le tue aspettative e che l'app funzioni perfettamente per le tue esigenze. La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che l'assistenza costante e puntuale abbia contribuito a rendere la tua esperienza positiva.

Continueremo a lavorare sodo per offrirti il miglior servizio possibile. Grazie ancora per il tuo supporto! 🫂

29 de mayo de 2024

The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.

doomostore
Italia
3 meses usando la aplicación
TextYess respondió 31 de mayo de 2024

Thank you so much for your review! We are thrilled to hear that our app works exceptionally well.

Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.

We greatly appreciate your recommendation and are grateful for your ongoing support.

Thank you again and see you soon! 🌟🌟🌟🌟🌟

30 de mayo de 2024

"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"

LU LU STUDIO
Italia
2 meses usando la aplicación
21 de marzo de 2024

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Nobile Italy
Italia
Alrededor de 1 mes usando la aplicación
TextYess respondió 22 de marzo de 2024

It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!

19 de marzo de 2024

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Gianni Del Prete
Italia
26 días usando la aplicación
TextYess respondió 21 de marzo de 2024

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

4 de marzo de 2024

Applicazione fantastica, consiglio vivamente.

NobilZampa
Italia
27 días usando la aplicación
TextYess respondió 5 de marzo de 2024

Grazie infinite per la recensione, la vostra opinione è tutto per noi! 🌟🌟🌟🌟🌟

23 de febrero de 2024

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

NaturaeBontà
Italia
Alrededor de 1 mes usando la aplicación
TextYess respondió 26 de febrero de 2024

Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime.

We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available!

Thank you 🌟🌟🌟🌟🌟

12 de febrero de 2024

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

KALI SHOES®
Italia
2 meses usando la aplicación
TextYess respondió 14 de febrero de 2024

Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us.

Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.

We greatly appreciate your recommendation and are grateful for your ongoing support.

Thank you again and see you soon!

29 de enero de 2024

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Tazze Pazze
Italia
4 meses usando la aplicación
TextYess respondió 31 de enero de 2024

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp.

It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations.

Looking forward to continuing to support your business and providing exceptional experiences for your customers!

12 de febrero de 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Dreamin*101
Italia
19 días usando la aplicación
TextYess respondió 14 de febrero de 2024

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions.

Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated.

Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!